Assistant Community Director - Reserve at Springdale

Apartment Managing Professionals; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Apartment Managing Professionals is seeking an Assistant Community Director in Austin, TX to support daily property operations, leasing, and resident relations. The role requires a minimum of three years in property management and strong communication skills, with proficiency in Microsoft Office and ResMan preferred.

The position focuses on supervising leasing activities, ensuring timely rent payments, and coordinating resident events while maintaining high standards of customer service in a

Qualifications

• Minimum of three years of property management experience.
• Strong written and verbal communication skills.
• Excellent interpersonal abilities for residents, staff, and stakeholders.
• Proficiency with Microsoft Office and property software required.
• ResMan experience is preferred and advantageous.
• Ability to multitask in a fast-paced environment while leading at times.

Responsibilities

• Assist Community Director with daily property operations and leasing.
• Oversee rent collection, posting payments, and financial reporting basics.
• Support staff training and mentorship in leasing and sales techniques.
• Coordinate resident events and respond to resident inquiries.
• Prepare detailed, legally compliant lease agreements as needed.
• Track market trends and contribute to submarket data collection.
• Act as Community Director in their absence to ensure smooth operations.

Skills

Property management

Communication

Interpersonal skills

Office software

ResMan

Leadership

Multitasking

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

ResMan

Microsoft Office

Job description

Description

JOB SUMMARY:

The Assistant Community Director plays a key role in supporting the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations. Responsibilities include overseeing property management functions, assisting with lease agreements, ensuring timely rent payments, and coordinating resident events. This role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office (ResMan experience preferred). The position involves multitasking in a fast-paced environment while maintaining excellent customer service and leadership abilities.

ESSENTIAL FUNCTIONS:

• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster positive relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
• Train and mentor staff, demonstrating effective leasing and sales techniques.
• Prepare and execute detailed, legally compliant lease agreements.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist in planning, coordinating, and participating in resident social events.
• Monitor local housing and rental market trends, contributing to submarket data collection.
• Serve as the acting Community Director in their absence, ensuring seamless property operations.

Requirements

SKILLS AND QUALIFIATIONS:

• Minimum of three (3) years of property management experience.
• High school diploma or equivalent required; bachelor's degree preferred.
• Excellent written and verbal communication skills, with the ability to engage effectively across digital platforms and in-person.
• Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
• Proficiency in Microsoft Office and related software.
• Experience with ResMan property management software is preferred.
• Strong organizational skills with the ability to multitask and meet deadlines in a fast-paced environment

PHYSICAL DEMANDS:

• Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
• Occasional property tours with prospective residents as needed.

WORKING CONDITIONS:

• General office conditions.
• Exposure to weather conditions when walking and working on the property