Assistant Community Director - Bridge at Heritage Woods

Apartment Managing Professionals; Austin (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Apartment Managing Professionals in Austin, TX seeks an Assistant Community Director to support daily property operations and leasing activities. You will assist with rent collection, financial reporting, and resident relations, ensuring excellent service.

The role requires at least three years in property management, strong communication and organizational skills, and proficiency in Microsoft Office; ResMan experience is preferred.

Qualifications

• Minimum of three (3) years of property management experience.
• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to engage residents, team members, and stakeholders.
• Proficiency in Microsoft Office; ResMan experience preferred.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee eviction process for delinquent accounts, following legal requirements when applicable.
• Train and mentor staff, demonstrating effective leasing and sales techniques.
• Prepare lease agreements and ensure they are legally compliant.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist in planning resident social events.
• Monitor local housing and rental market trends; contribute to data collection.
• Act as Community Director in their absence.

Skills

Property management

Communication

Organizational skills

Interpersonal skills

Microsoft Office

ResMan experience

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

ResMan

Job description

Description

JOB SUMMARY

The Assistant Community Director plays a key role in supporting the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations. Responsibilities include overseeing property management functions, assisting with lease agreements, ensuring timely rent payments, and coordinating resident events. This role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office (ResMan experience preferred). The position involves multitasking in a fast-paced environment while maintaining excellent customer service and leadership abilities.

ESSENTIAL FUNCTIONS

• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster positive relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
• Train and mentor staff, demonstrating effective leasing and sales techniques.
• Prepare and execute detailed, legally compliant lease agreements.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist in planning, coordinating, and participating in resident social events.
• Monitor local housing and rental market trends, contributing to submarket data collection.
• Serve as the acting Community Director in their absence, ensuring seamless property operations.

Requirements

SKILLS AND QUALIFICATIONS

• Minimum of three (3) years of property management experience.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Excellent written and verbal communication skills, with the ability to engage effectively across digital platforms and in-person.
• Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
• Proficiency in Microsoft Office and related software.
• Experience with ResMan property management software is preferred.
• Strong organizational skills with the ability to multitask and meet deadlines in a fast-paced environment

PHYSICAL DEMANDS

• Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
• Occasional property tours with prospective residents as needed.

WORKING CONDITIONS

• General office conditions.
• Exposure to weather conditions when walking and working on the property