Assistant Community Director

Bowden Living, LLC; Pensacola (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Bowden Living, LLC, Pensacola, FL, is seeking an Assistant Community Director to partner with the Community Director in leasing, resident experience, and financial operations. This leadership role offers a direct path to a Community Director position and accountability for driving occupancy and resident satisfaction.

The successful candidate will perform leasing activities, manage resident accounts, and mentor Leasing Consultants while ensuring compliance with Fair Housing and company policies.

Qualifications

• 2+ years of multifamily leasing or property management experience.
• Proven leasing performance with conversions to leases and renewals.
• Working knowledge of Fair Housing laws and multifamily compliance requirements.
• Entrata experience preferred.
• Strong administrative and record-keeping accuracy.
• Excellent written and verbal communication with a warm, professional presence.
• Self-motivated with ability to manage multiple priorities independently.

Responsibilities

• Support the Community Director in day-to-day operation and lead when needed.
• Perform leasing tasks: follow-ups, tours, applications, leases, renewals, and move-ins.
• Monitor occupancy, traffic, and conversions to meet performance goals.
• Manage resident accounts, rent collections, invoices, and financial records.
• Deliver an exceptional resident experience and promote retention.
• Maintain accurate records in Entrata and Bowden Living systems.
• Coordinate with the Maintenance Supervisor on make-ready activity and work orders.
• Assist with inspections and ensure office and common areas meet Bowden Living standards.
• Support, train, and mentor Leasing Consultants and coordinate schedules.
• Assume community leadership in the Community Director's absence.

Skills

Leasing experience

Fair Housing knowledge

Entrata software

Administrative skills

Communication

Tools

Entrata

Job description

Assistant Community Director

Bowden Living, LLC Pensacola, Florida, United States

About this position

About Us

Bowden Living is the property management subsidiary of The Bowden Companies, a family of companies headquartered in Phenix City, Alabama, purpose-built around multifamily real estate excellence. Alongside Bowden Development and Bowden Contractors, Bowden Living delivers best-in-class residential experiences across the Southeast and beyond. We are a company grounded in integrity, driven by innovation, and committed to the people we serve - both residents and associates.

About the role

The Assistant Community Director is a leadership development role that serves as second-in-command of a Bowden Living community. The ACD partners with the Community Director in leasing, resident experience, administrative operations, and financial accuracy, while stepping into full property leadership when needed. Designed as a direct path to a Community Director position, this role offers real accountability, visibility, and opportunity for advancement for individuals serious about building a career in multifamily property management.

What you'll do

• Support the Community Director in the day-to-day operation of the community, stepping into a leadership role when needed.
• Perform all aspects of leasing, including prospect follow-up, community tours, applications, lease execution, renewals, and resident move-ins.
• Monitor leasing activity, occupancy, renewals, traffic, and conversion trends to help achieve community performance goals.
• Manage resident accounts, rent collections, late notices, vendor invoices, purchasing, and other property-level financial administration.
• Deliver an exceptional resident experience by responding to concerns, coordinating service needs, supporting resident events, and promoting resident retention.
• Maintain accurate resident, leasing, financial, and operational records in Entrata and other Bowden Living systems.
• Coordinate with the Maintenance Supervisor on make-ready activity, vacant unit status, work orders, and overall community appearance.
• Assist with property inspections and ensure the leasing office, amenities, common areas, and grounds consistently meet Bowden Living standards.
• Support, train, and mentor Leasing Consultants while helping coordinate schedules, onboarding, and daily leasing activities.
• Assume community leadership responsibilities in the Community Director's absence, including team oversight, operational decisions, and communication with regional leadership.
• Ensure compliance with Fair Housing requirements, landlord-tenant laws, lease requirements, company policies, and documentation standards.
• Identify and promptly escalation compliance concerns, resident issues, or potential liability matters.
• Participate in ongoing training and professional development with the goal of building readiness for future Community Director opportunities.
• Represent Bowden Living's values and commitment to Enhancing Everyday Living in every interaction with residents, prospects, associates, and vendors.

Qualifications

• 2+ years of multifamily leasing or property management experience.
• Demonstrated leasing performance - consistent in converting traffic to leases and residents to renewals.
• Working knowledge of Fair Housing laws and multifamily compliance requirements.
• Proficiency with property management software - Entrata experience strongly preferred.
• Strong administrative skills with high attention to accuracy in financial posting and record keeping.
• Excellent written and verbal communication skills with a warm, professional presence.
• Self-motivated and capable of managing multiple priorities independently.