Assistant Community Director

Woodward Management Partners; Nashville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare

PTO & Holidays

401k

Apartment Discount

Referral Programs

Job summary

Woodward Management Partners is seeking an Assistant Community Director in Nashville to support daily property operations, leasing, and financial management. The role involves coordinating with the Community Director, handling customer service with residents, and ensuring regulatory compliance.

Prior property management or collections experience is preferred. Responsibilities include leasing support, turnover coordination with contractors, and maintaining occupancy and profitability while

Qualifications

• Must have strong customer service orientation.
• Proficient in Windows OS and MS Office.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist the Community Director in daily operations and budget adherence.
• Represent the company professionally with residents, vendors, and the public.
• Ensure compliance with Federal Fair Housing laws and applicable regulations.
• Coordinate with contractors for apartment turns and billing.
• Assist with marketing, leasing, rent collection, and renewal processes.
• Maintain occupancy, profitability, and ongoing property improvements.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Yardi

Job description

ASSISTANT COMMUNITY DIRECTOR JOB DESCRIPTION

BASIC PURPOSE:

• Responsible for assisting the Community Director in all phases of community operations while operating within budgeted financials goals of property under direction of Regional Director.
• Maintains the bookkeeping for the community, ensures all fees are charged and all legal proceedings are filed in a timely fashion and in accordance with company policies.
• Assist with property objectives such as marketing, leasing, rent collection, budgeting, and administration.
• Works as a team participant to ensure the community meets the quality maintenance standards set by Woodward Management Partners and the Community Director.

ESSENTIALDUTIES AND RESPONSIBILITIES:

• Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.
• Ensure that the property complies with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success, including any/all delinquent and prepaid accounts.
• Provide exceptional customer service and resolve resident complaints.
• Schedule turns with contractors for vacant apartments and compile billing invoices for previous residents' final accounting statements.
• Play an active role in the renewal process and prepare renewal leases for signatures.
• Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information.
• Maintain occupancy and profitability of the community, control expenses, and enhance rental growth.
• Assist Leasing Specialist with showing and leasing apartments, completing applicant screening, performing move-ins and move-outs, and other necessary duties.
• Performs other duties as assigned by the Community Director.

POSITION REQUIREMENTS

• Must have valid driver's license and dependable transportation.
• High school diploma or GED equivalent is required.
• Must have a minimum of 1-3 years of property management experience or 3-5 years of collection experience.
• Must be able to endure walking, squatting, bending, stair climbing and prolonged standing.
• Yardi or equivalent property management software experience is required.
• General knowledge of computers and computers programs (Word, Excel,etc) is required.
• Must be able to work 1-2 weekends a month.
• All candidates must pass a background check and drug screen. We are an equal opportunity employer.

BENEFITS:

• 100% Paid Employee Healthcare
• Paid PTO & Holiday Time
• 401k Investment Plan
• Employee Apartment Discount & Employee Referral Programs

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.