Assistant Community Association Manager

Associa; West Palm Beach (FL); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement savings plan

Disability insurance

Employee wellness programs

Professional development and training

Job summary

Associa is seeking an Assistant Community Association Manager for a premier luxury condominium community in West Palm Beach, FL. You will partner with the Community Association Manager and Board to deliver exceptional service, support daily operations, maintain standards, and create a positive resident experience within a resort-style community.

The role emphasizes professional communication, organization, and coordination of vendors, maintenance, and board materials.

Qualifications

• 2+ years in community association management, property management, hospitality, or related field.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Exceptional organizational and multitasking skills.
• Ability to work independently while managing multiple priorities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience preparing professional correspondence and reports.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Assist the Community Association Manager with day-to-day operations of the association.
• Serve as a professional point of contact for homeowners, residents, vendors, and guests.
• Support resident communications, correspondence, and service requests.
• Assist with enforcement of governing documents, policies, and architectural guidelines.
• Conduct routine community inspections to maintain appearance and standards.
• Coordinate maintenance requests and follow up on work orders.
• Assist with vendor scheduling, contract administration, and service delivery oversight.
• Support preparation of board meeting materials, agendas, reports, and minutes.
• Assist with community projects and resident events and operational initiatives.
• Maintain accurate community records and documentation.
• Respond to homeowner inquiries professionally and timely.
• Support emergency response efforts as needed.

Skills

Customer service

Relationship building

Verbal communication

Written communication

Organizational skills

Multitasking

Microsoft Office

Professional correspondence

Confidentiality

Driver’s license

Tools

Outlook

Word

Excel

PowerPoint

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Assistant Community Association Manager

West Palm Beach, FL

Are you a customer-focused community management professional looking to grow your career with a premier residential community? Associa is seeking an Assistant Community Association Manager (ACAM) to support operations at one of our beautiful communities, a modern luxury condominium community located in West Palm Beach. The community features upscale amenities, including a resort-style pool, fitness center, clubhouse, attended lobby, and contemporary residential living spaces.

In this role, you'll partner closely with the Community Association Manager and Board of Directors to help deliver exceptional service, support daily operations, maintain community standards, and create a positive experience for residents and homeowners.

What We Offer

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Disability insurance
• Employee wellness programs
• Professional development and training opportunities
• Career advancement opportunities within a nationally recognized property management company

Associa has been recognized as a Great Place to Work® and continues to invest in the growth and success of its employees.

Schedule

• Full-Time
• Monday through Friday
• Occasional evening board meetings and community events may be required

How You'll Make An Impact

As the Assistant Community Association Manager, you will support the overall operations and administration of the community while helping ensure residents receive exceptional service.

Key Responsibilities

• Assist the Community Association Manager with the day-to-day operations of the association.
• Serve as a professional and responsive point of contact for homeowners, residents, vendors, and guests.
• Support resident communications, correspondence, and service requests.
• Assist with enforcement of governing documents, community policies, and architectural guidelines.
• Conduct routine community inspections to ensure the property’s appearance and standards are maintained.
• Coordinate maintenance requests and follow up on work order completion.
• Assist with vendor scheduling, contract administration, and service delivery oversight.
• Support the preparation of board meeting materials, agendas, management reports, and meeting minutes.
• Assist with community projects, resident events, and operational initiatives.
• Maintain accurate community records, files, and documentation.
• Respond to homeowner inquiries in a professional, timely, and solution-oriented manner.
• Support emergency response efforts and operational needs when necessary.

Requirements

Qualifications

• Minimum of 2 years of experience in community association management, property management, hospitality, customer service, or a related field.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Exceptional organizational and multitasking skills.
• Ability to work independently while managing multiple priorities.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Experience preparing professional correspondence and reports.
• Ability to maintain confidentiality and exercise sound judgment.
• Professional appearance and demeanor.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• Florida CAM (Community Association Manager) License or coursework toward obtaining a CAM License
• Experience working in condominium, homeowners association, or luxury residential communities.
• Knowledge of Florida condominium and homeowners association operations.
• Experience with property management software platforms.
• Bilingual English/Spanish communication skills a plus.

Why Join?

As an Associa team member supporting our community, you’ll be part of a vibrant urban lifestyle and a unique residential experience in the heart of West Palm Beach. As an Assistant Community Association Manager, you will have the opportunity to build relationships with residents, support a thriving community, and contribute to the successful operation of one of the area’s premier condominium properties. Your efforts will directly impact resident satisfaction, community appearance, and property values.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.