Assistant Community Association Manager

FirstService Residential; Chicago (IL); On-site; USD 57,000 - 67,000; Full time

Job summary

A leading community management company is looking for an Assistant Community Association Manager in Chicago. The successful candidate will support the Community Association Manager by handling administrative duties, managing leases, and ensuring positive resident relations. This full-time role offers full benefits and a supportive work environment.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Legal assistance

Paid time off

Tuition reimbursement

401(k) with company match

Qualifications

• Ability to maintain homeowner and administrative files.
• Experience in managing leases and resident relations.
• High energy and prioritization skills.

Responsibilities

• Organize homeowner and administrative files.
• Manage and process leases efficiently.
• Provide excellent service and enforce Community Governing Documents.

Skills

Effective communication

Problem-solving skills

Ability to multitask

Superior oral communication skills

Superior written communication skills

Education

Active Community Association Manager license in Illinois

Community management or related experience

Job description

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As an Assistant Community Association Manager, you’ll support the Community Association Manager by completing administrative and project duties. You will have expertise in lease administration, income/expense management, administration, and resident relations.

This opportunity is available in the Uptown neighborhood of Chicago, Illinois.

Your Responsibilities:

• Organize and maintain homeowner and administrative files, perform annual file cleanout according to company standards.
• Manage and process leases, upload to Connect, and track through the Master Lease List.
• Provide excellent service in all interactions, enforce Community Governing Documents, respond to communications within one business day.
• Assemble professional Board Packets.
• Update and generate association and management reports as instructed by the Community Manager.
• Manage moves, deliveries, staging, and resident contractors, including fee collection and insurance documentation.
• Coordinate and distribute monthly newsletter, upload documents to Connect and the Community Website.
• Monitor and address resident disputes, fostering positive relationships.

Skills & Qualifications:

• Active Community Association Manager license in Illinois.
• Effective communication and constructive problem-solving skills.
• High energy, ability to multitask and prioritize.
• Superior oral and written communication skills.
• Community management or related experience preferred.

What We Offer:

Full-time benefits including medical, dental, vision, life insurance, disability, legal, identity theft, pet insurance, paid time off, holidays, tuition reimbursement, and 401(k) with company match.

Compensation:

$57,000 - $67,000 per year.

Additional Information:

Work duties and responsibilities are subject to change at management’s discretion.

Seniority level:

Mid-Senior level

Employment type:

Full-time

Job function:

Marketing and Sales