ASSISTANT COMMISSIONER

NYC Department of Social Services; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

The NYC Department of Social Services seeks an Administrator Director of Social Services M-IV to oversee shelter operations and manage client services for vulnerable populations. This role requires a baccalaureate degree and significant managerial experience, with a focus on innovative strategies for homelessness prevention and service delivery.

Benefits

Potential eligibility for federal loan forgiveness programs

Qualifications

• Baccalaureate degree and four years of relevant experience.
• One year of managerial or administrative experience required.
• Licenses like LCSW or LMSW can substitute for experience.

Responsibilities

• Direct and manage operations for shelter services.
• Oversee partnerships for prevention services.
• Lead initiatives to help homeless individuals transition to permanent housing.

Skills

Communication

Interpersonal skills

Conflict management

Project management

Education

Baccalaureate degree

Graduate education or licenses

Job description

2 days ago Be among the first 25 applicants

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).

The Department of Homeless Services (DHS) is comprised of 2,000 employees and has an annual operating budget of over $1 billion. It is one of the largest organizations of its kind, committed to preventing and addressing homelessness in New York City. Collaborating with public agencies and not-for-profit partners, DHS aims to prevent homelessness, reduce street homelessness, and help New Yorkers transition from shelter into permanent housing. DHS manages over 200 facilities, mainly shelters for individuals and families, serving over 38,000 adults and children, covering approximately 4 million square feet.

The Division of Shelter Intake oversees daily operations of the agency’s Single Adult, Adult Families, and Families with Children intake and assessment sites, both directly operated and contracted. This division ensures access to shelter for the city’s most vulnerable populations, 24/7, 365 days a year.

The DHS is recruiting to hire one (1) Administrator Director of Social Services M-IV, functioning as an Assistant Commissioner, who will:

• Direct, manage, and exercise control over the division’s operations for Single Adults, Adult Families, and Families with Children.
• Oversee shelter operations and partner with providers to develop referral sources for prevention services, aiming to promote independent living.
• Implement specialized case management initiatives with innovative strategies to help homeless individuals and families move into permanent housing.
• Lead efforts in providing effective client services across shelters.
• Manage external relations with contracted providers, government agencies, oversight bodies, and community organizations.
• Advise senior agency staff on matters related to the division’s populations.
• Administer shelter and social services, ensuring compliance with court orders across city facilities.
• Manage the shelter contracting process, including budgeting and legal aspects.
• Apply best practices in homeless service delivery to assess effectiveness and organizational applicability.

Hours/Schedule: Monday – Friday, 8am-4pm (based on 24/7 coverage)

ADMINISTRATIVE DIRECTOR OF SOC - 10056

Minimum Qualifications

• Baccalaureate degree from an accredited institution and four years of progressively responsible experience in a large government or similar organization, including one year at a managerial level; or
• Equivalent education and experience, with graduate education or licenses substituting for up to three years of experience. Specific licenses like LCSW or LMSW can substitute for three years of experience.

All candidates must have a baccalaureate degree and at least one year of managerial or administrative experience.

Preferred Skills

• Excellent communication and interpersonal skills.
• Experience managing conflict and multiple projects in a fast-paced environment.
• Previous experience working with the homeless population.

This position is also open to qualified persons with a disability eligible for the 55-a Program. Please indicate your interest at the top of your resume and cover letter.

Additional benefits include potential eligibility for federal loan forgiveness programs. For more info, visit https://studentaid.gov/pslf/.

Residency in New York City is not required.

The City of New York is an equal opportunity employer committed to diversity and inclusion, free from discrimination and harassment based on protected characteristics.