Assistant Commercial Lines Account Manager

Arroyo Insurance Services, Inc.; Redlands (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading insurance firm in Southern California is seeking an Assistant Commercial Lines Account Manager to enhance client relationships and manage a diverse book of business. This role involves supporting senior staff, analyzing policies, and ensuring client satisfaction. The ideal candidate will be licensed and have relevant experience, thriving in a collaborative, fast-paced environment.

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health, Dental, Vision, Life, and Disability Insurance

Hands-on Training

Career Growth Opportunities

Retirement Plan

Profit Sharing

Continuing Education & Licensing Reimbursement

Qualifications

• Must be fully licensed as a Property & Casualty Broker/Agent.
• Understanding of insurance industry and Commercial Lines underwriting.
• At least 1 year of relevant insurance industry experience.

Responsibilities

• Support Senior Account Managers with daily customer and policy service.
• Build and maintain relationships with commercial insurance clients.
• Analyze client policies and recommend solutions.

Skills

Customer Service

Relationship Management

Policy Analysis

Education

Associate's degree or higher

Job description

Join to apply for the Assistant Commercial Lines Account Manager role at Arroyo Insurance Services, Inc.

Join Arroyo Insurance Services, Inc., an industry leader in delivering best-in-class risk management solutions to Southern California businesses since 1936. Located in Redlands, California, we are committed to fostering a positive work environment and prioritizing client satisfaction.

We are seeking a dedicated Commercial Lines Account Manager to join our team. In this role, you will manage, service, and grow a book of business by developing strong relationships with clients and ensuring their insurance needs are met.

If you are passionate about customer service, enjoy working collaboratively, and thrive in a fast-paced environment, we invite you to join Arroyo Insurance Services, Inc. Apply now to be part of a company that values its employees and clients!

Benefits

• Annual Base Salary + Bonus Opportunities
• Paid Time Off (PTO)
• Health, Dental, Vision, Life, and Disability Insurance
• Hands-on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Profit Sharing
• Continuing Education & Licensing Reimbursement

Responsibilities

• Support Senior Account Managers in providing daily customer and policy service, including new business and renewal marketing efforts, data entry, and administrative tasks.
• Build and maintain relationships with commercial insurance clients.
• Analyze client policies, identify coverage gaps, and recommend solutions.
• Manage policy renewals, endorsements, and changes.
• Assist clients with the claims process.
• Maintain accurate client records and documentation.

Requirements

• Must be fully licensed as a Property & Casualty Broker/Agent (sponsorship/probationary options available).
• Understanding of insurance industry, Commercial Lines underwriting, products, and coverage.
• At least 1 year of relevant insurance industry experience; 3+ years preferred.
• Previous roles as CSR, Account Manager, or Sales Support preferred.
• Associate's degree or higher, or equivalent work experience.