Assistant Coach (Assistant Store Manager)

Rally House; Saint Joseph (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Rally House in Missouri is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and ensuring standards are consistently met. You will help develop the team, adapt to changing priorities, and drive guest-focused service.

The role emphasizes staffing, customer service, merchandising, and delivering results through inventory control and selling strategies. Availability for 40 hours weekly including days, nights, weekends, and holidays is required.

Qualifications

• 3+ years of retail experience.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor's degree preferred.

Responsibilities

• Staffing: shift management, leading others
• Customer service: ensures customer remains the top priority
• Delivery Results: inventory control, selling strategies
• Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution

Skills

Adaptability

Problem-solving

Leadership

Communication

Team development

Store operations

Education

Associate or Bachelor’s degree preferred

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we’re looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Assistant Coach acts as the Assistant Store Manager, supporting store performance by ensuring standards are consistently executed and by helping develop the team. This role takes ownership of day-to-day outcomes, supports training and coaching efforts, and helps maintain a steady, organized, and guest-focused environment. The Assistant Coach adapts quickly to changing priorities and supports the Head Coach in driving overall store results.

Competencies

• Drives for Results: Takes ownership for outcomes and follows through despite obstacles. Maintains focus on priorities and ensures commitments are met with quality and consistency.
• Customer Centric: Ensures consistent customer experiences by reinforcing standards and addressing breakdowns. Uses feedback to keep the customer a priority in daily decisions.
• Action Oriented: Moves quickly from decision to execution. Anticipates needs, removes obstacles, and maintains momentum while ensuring strong follow-through.
• Develops Teams: Invests in the growth of others through coaching, feedback, and development. Provides guidance and builds capability and confidence across the team.
• Communicates Effectively: Shares information clearly and timely. Listens to understand, provides feedback, and ensures messages are acted upon.
• Resilience: Remains steady and effective during pressure or change. Adapts quickly and helps others stay focused and productive.

Responsibilities

Staffing: shift management, leading others

Customer service: ensures customer remains the top priority

Delivery Results: inventory control, selling strategies

Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution

Skills and Knowledge

Ability to adapt quickly, problem-solve, and lead through change, Effective communication, prioritization, and delegation skills, Enthusiastic attitude with a passion for sports and retail, Leadership and coaching skills with the ability to develop and motivate teams, Strong understanding of store operations and business execution

Qualifications

• 3+ years of experience in retail
• 1+ year in a supervisory or team lead role
• Associates or Bachelor’s degree preferred
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and featured local sports events

Physical Requirements

• Must be able to stand and walk for extended periods of time
• Ability to lift up to 50 pounds
• Ability to bend, reach, and climb ladders

Pay Range

$19.00 - $27.50