Assistant Club Manager: Lead Team & Member Experience

Planet Fitness; Yuma (AZ); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Planet Fitness in Yuma, AZ seeks an Assistant Club Manager to oversee operations, enhance member experience, and support the Club Manager in driving performance. You will lead a motivated team in a fast-paced, welcoming gym environment that values non-judgmental, energetic service.

The role emphasizes coaching, inventory oversight, and adherence to Planet Fitness standards, with opportunities to grow into a larger leadership position within United FP family.

Qualifications

• Minimum 18 years of age.
• High School Diploma/GED or equivalent.
• Excellent Customer Service skills with a high degree of member care.
• Experience leading teams in retail or fitness environments.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision.

Responsabilités

• Assist in interviewing and recruiting by completing initial phone interviews of member service representatives and fitness trainers.
• Drive club metrics in alignment with business performance.
• Lead by example to deliver +1% service and operational excellence.
• Monitor inventory and review sales numbers with the club manager to identify opportunities and implement actions.
• Uphold standards to maintain a clean, friendly, and well-maintained club.
• Ensure teammates consistently meet punctuality, dress code, friendliness, and cleanliness.
• Oversee club audits to keep areas clean, neat, and in "like new" condition.
• Provide growth opportunities for Front End staff through training and performance reviews.
• Perform other duties as assigned by the Club Manager.

Connaissances

Customer service

Team leadership

Self-motivated

Organizational skills

Independent worker

Formation

High School Diploma / GED

Description du poste

Planet Fitness in Yuma, AZ seeks an Assistant Club Manager to oversee operations, enhance member experience, and support the Club Manager in driving performance. You will lead a motivated team in a fast-paced, welcoming gym environment that values non-judgmental, energetic service.

The role emphasizes coaching, inventory oversight, and adherence to Planet Fitness standards, with opportunities to grow into a larger leadership position within United FP family.