Assistant Club Manager

3M HEALTHCARE; Stafford Township (NJ); On-site; USD 63,750 - 79,750; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

PTO

Health benefits

401(k) match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in New Jersey seeks an Assistant Club Manager in Training to provide leadership in assigned departments and guide the club toward strong performance. You will develop talent, drive policy execution, and supervise onboarding, training, and safety programs while serving as Manager on Duty when needed.

The role emphasizes talent development, audit readiness, and cross‑functional collaboration to deliver great member experiences and operational excellence.

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results with high levels of member service.
• Excellent communication and leadership of large teams.
• Knowledge of shrink controls, merchandising, and omni procedures.
• Completion of company training program preferred; ServSafe certification and forklift qualification required.

Responsibilities

• Provide strategic department leadership to oversee daily operations and standards.
• Recruit, hire, onboard, and certify team members.
• Oversee labor planning, scheduling, and budget targets.
• Drive sales, inventory control, and shrink management.
• Enforce food safety, OSHA, audits, and compliance across departments.
• Lead department talent management and cross-functional support.

Skills

Leadership

Communication

Sales growth

Staff development

Merchandising

Customer service

Education

High school diploma or college degree

Tools

MS Word

MS Excel

Email

Job description

Job Summary

Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) provides leadership and direction within the club and drives club performance, particularly in the departments they manage. The role prepares for one of three Assistant Club Manager positions – Merchandising, Perishables, or Member Experience – and involves focused development aligned to the designated track with the ultimate goal of overseeing the corresponding departments. Responsibilities include consistent execution of policies, a positive member service experience, maintaining club standards (Grand Opening Look Daily), and overall leadership. The AMIT must develop talent, display leadership, and deliver results, leading audit compliance, collaborating with business partners, and overseeing onboarding and training for food safety and operational excellence. The AMIT also serves as Manager on Duty for club operations whenever needed. A valid ServSafe Food Safety Certification, and yearly forklift or propane qualifier certifications (as required) are mandatory.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary Club Card Membership, plus a free Supplemental Membership for a household member.
• Generous Paid Time Off: Vacation, personal, sick, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans and optional dental, vision, HSA, and flexible spending account options.
• 401(k) Retirement Savings Plan: Company match for team members 18 and older.
• Employee Stock Purchase Plan: Purchase BJ’s common stock at a 15% discount – eligibility varies by position.

Leadership Responsibilities

• Know the business: exhibit strong business acumen through strategic thinking and data‑driven decision‑making.
• Lead through change: model leadership competencies and champion growth.
• Communicate effectively: provide teams with information, direction, and support.
• Build high‑performing teams: foster collaboration, give clear direction, and hold team members accountable.
• Deliver results: set clear expectations, follow up consistently, and drive execution.
• Develop talent & team: foster a culture of growth through coaching and empowerment.
• Display leadership: demonstrate trust, promote open communication, resolve conflicts constructively, and build inclusive relationships.

Team Member Engagement

• Teach, coach, and lead: support team development through training, feedback, and on‑the‑job coaching.
• Drive values‑based culture: promote strategic thinking, ethical decision‑making, and inclusion.
• Create a safe and collaborative environment: foster open communication and team trust.
• Recognize and retain top talent: celebrate achievements and focus on career growth.

Member Experience

• Guarantee service excellence: ensure GOLD Member Standards (Greet, Anticipate, Appreciate) and GAA, Fast, Friendly, Full, Fresh, Clean.
• Monitor engagement levels: observe member engagement and department execution for a premium shopping experience.
• Resolve concerns: support team in resolving member issues and delivering satisfaction.

Major Tasks, Responsibilities, and Key Accountabilities

• Provide strategic department leadership: partner with the Club Manager to oversee daily operations, emphasizing accountability and flawless execution of club standards.
• Recruit, hire, and onboard team members: manage hiring, interviewing, staffing, onboarding, and certification.
• Oversee labor planning and scheduling: create and manage schedules aligned with business trends and budgetary targets.
• Drive sales, inventory control, and shrink management: maintain in‑stock conditions, minimize shrink, and drive sales performance.
• Champion member experience standards: enforce GAA, GOLD, and LAST service standards across departments.
• Execute operational readiness: uphold “close to open” standards for cleanliness, safety, and readiness.
• Lead department talent management: conduct performance reviews, mentor future leaders, and make promotion decisions.
• Utilize tools and reporting: use club‑specific tools, scorecards, scheduling systems, and dashboards to identify opportunities.
• Ensure compliance and safety: enforce food safety, sanitation, OSHA, RIST, and cold chain compliance; lead internal/external audits.
• Support special initiatives and transitions: plan and execute merchandising transitions, seasonal sets, and special projects.
• Maintain equipment and facilities: monitor equipment issues and ensure uninterrupted operations.
• Provide cross‑functional support: offer leadership across merchandising, perishables, and frontline departments as needed.
• Operate equipment safely: operate forklifts and other equipment as required.
• Maintain regular, predictable, full attendance: demonstrate consistent presence to support execution coverage.

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honest, straightforward, and committed to high levels of member service.
• Excellent communication skills; able to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities managing/supervising cross‑functional teams, training team members, and driving results.
• Knowledge of store operations, membership, front‑line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Completion of company training program preferred.
• High school diploma and/or college degree preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Must obtain and maintain ServSafe certification.
• Forklift operator required.
• Open shift availability required; at least 18 years of age.

Job Conditions

Frequent movement on hard surfaces, occasional bending, pulling, and reaching. Regular lifting up to 30 pounds; occasional heavier lifting with assistance. Exposure to temperature extremes and loud noises within perishable areas. Potential exposure to cleaning agents.

Compensation

In accordance with Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. Actual salaries will vary depending on location, education, experience, and qualifications. The pay range for this position is $63,750.00 – $79,750.00.