Assistant Club Manager

Anytime Fitness; Lake in the Hills (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Complimentary Gym Membership

Bonus based on performance

Flexible schedule

Job summary

Anytime Fitness in Lake in the Hills, IL is seeking a club manager who helps members achieve health goals through sales, training services, and exceptional service.

You will lead staff, oversee memberships, and promote the brand within the community, focusing on customer experience and revenue growth.

Qualifications

• Experience in fitness isn’t required; sales experience and soft skills are preferred.
• 18+ years old, available for flexible afternoons, evenings, weekends.
• Friendly, outgoing, warm, genuine, results-driven; tech-savvy and time-conscious.

Responsibilities

• Sales – convert leads to members and upsell training services.
• Brand promoters – build community relationships and support campaigns.
• Day-to-day operations – run reports, manage member engagement, maintain cleanliness.
• Culture creators – deliver excellent customer service and positive experiences.

Skills

Sales experience

Communication

Soft skills

Self-motivated

Time management

Tech savvy

Tools

Club management software

Billing software

Job description

Benefits:

• Complimentary Gym Membership
• Bonus based on performance
• Flexible schedule

Job Summary

The club manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, training services, managing the member and guest experience, and leading staff to work as a cohesive unit.

This role requires a considerable amount of self-motivation, leadership, collaboration, communication, and the ability to positively influence others.

Responsibilities

• Sales – a large part of the club manager role is centered around membership and training sales. Managers must convert leads to members through daily follow-ups, relationship building, and follow through. A personal training background isn’t required, but in order to support continual growth, one must have the ability to speak to the value of our training program.
• Brand promoters – When you love your gym, others will too. The club manager establishes relationships with businesses and influencers in the community to promote the brand through B2B marketing. This person also helps coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
• Day-to-day operations – club managers will be responsible for the daily club operational tasks such as running various reports, using our club management software and billing provider to help with member management/ engagement, completing lead follow-ups, posting to social media accounts, managing inventory, completing daily documentation, and keeping up with club cleanliness and equipment needs.
• Culture creators – creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet.

Qualifications

• Experience in the fitness Industry isn’t required, but sales experience, great communication and soft skills are preferred. A good candidate is:
  • 18 years or older
  • Available to work flexible hours [afternoons, evenings, weekends]
  • Friendly, outgoing, and warm
  • Genuine and honest
  • Demonstrates a drive for results
  • Technologically savvy
  • Self-motivated
  • Good at managing time and schedules
  • Someone who sees sales as fun and rewarding