Assistant Club Manager

BJ's Wholesale Club; Eliot (ME); On-site; USD 69,000 - 80,000; Full time

Job summary

Join a leading company as a manager overseeing club operations. You'll lead teams, ensure compliance with policies, and enhance member experiences. This role involves managing various departments, making decisions to maximize sales, and maintaining club conditions. A collaborative environment awaits you with opportunities for growth and generous benefits.

Benefits

Weekly pay

Free BJ's Inner Circle membership

Generous time off programs

401(k) plan with company match

Qualifications

• Knowledge of store operations including HR and cash procedures.
• Experience in retail, wholesale, grocery, or management preferred.

Responsibilities

• Ensure understanding and enforcement of club policies.
• Assess team member performance and provide feedback.
• Monitor customer service levels to ensure positive member experiences.

Skills

Leadership

Communication

Basic computer skills

Education

High school diploma

Tools

MS Word

Excel

Job description

Join our team of more than 34,000 members supporting our communities in our Club Support Center, 235+ clubs, and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow, and be their authentic selves. We are committed to providing outstanding service and convenience to our members, helping them save on products and services for their families and homes.

The Benefits of working at BJ's

• Weekly pay
• Eligible for free BJ's Inner Circle and Supplemental memberships
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, and Jury Duty
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, and flexible spending
• 401(k) plan with company match (must be at least 18 years old)

Eligibility requirements vary by position; medical plans vary by location.

Role Overview

The manager oversees specific areas of the club such as Operations, Merchandising, Member Services, or Perishables. They serve as a leader by providing direction, oversight, and ensuring company expectations are met. Responsibilities include establishing efficiencies, maintaining policies and procedures, delivering positive service experiences, and ensuring a safe environment. The manager may also serve as the Manager on Duty (MOD), managing the entire club and addressing member and team concerns, often for 50% or more of scheduled shifts.

Major Tasks, Responsibilities, and Key Accountabilities

1. Ensure understanding and enforcement of club policies across all areas, providing leadership to all departments.
2. Assess team member performance, provide feedback, assist in hiring and training, and administer corrective actions.
3. Use company reporting to evaluate departmental performance and make decisions to maximize sales and profits.
4. Communicate departmental activities effectively to team members and management.
5. Perform self-audits and control procedures to ensure compliance with policies.
6. Maintain operational processes in receiving, asset control, HR, and cash handling.
7. Monitor customer service levels to ensure positive member experiences.
8. Establish operational efficiencies and review budgets and P&L for profit opportunities.
9. Maintain the physical condition of the club including building, equipment, and fixtures.
10. Focus on specific areas such as Club Operations, Merchandising, Perishables, or Membership Services, with additional responsibilities assigned as needed.

Qualifications

• Knowledge of store operations, including receiving, asset control, maintenance, HR, and cash procedures.
• Basic computer skills (MS Word, Excel, Email).
• High school diploma or higher; experience in retail, wholesale, grocery, or management preferred.
• Leadership skills including supervising teams, training, and results-driven communication.
• Open shift availability.
• Minimum age of 18 years.

Job Conditions

• Frequent movement on hard surfaces; may involve bending, handling, reaching, and stooping.
• Occasional lifting of objects up to 30 pounds; may require assistance for heavier objects.
• Work environment includes indoor areas with temperature extremes, loud noises, and occasional exposure to cleaning agents.

The estimated starting pay range for this position is from $69,500.00, subject to location, education, experience, and qualifications.