Assistant Clinic Manager - Massage Envy Chicago West Loop

Massage Envy; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Massage Envy Chicago West Loop is seeking an Assistant Clinic Manager to inspire a team, manage operations, and deliver exceptional customer experiences. The role includes leadership responsibilities, operational management, and fostering a positive workplace culture. Join us to help others feel their best while enjoying competitive pay and benefits.

Benefits

Competitive base pay plus bonuses and commissions

Employer-subsidized healthcare

Matching 401(k) after one year

Paid time off for full-time employees

Employee referral bonus program

Flexible schedule promoting work/life balance

In-depth product and service training

Monthly free massage, skincare, or stretch service

Employee discount on retail products

Qualifications

• Management and/or sales experience in personal services preferred.
• Ability to motivate and coach a team.

Responsibilities

• Manage operational aspects including memberships and retail sales.
• Set goals and analyze performance to drive business growth.
• Resolve customer challenges while maintaining a therapeutic environment.

Skills

Leadership

Communication

Relationship Building

Job description

Assistant Clinic Manager - Massage Envy Chicago West Loop

Join to apply for the Assistant Clinic Manager - Massage Envy Chicago West Loop role at Massage Envy.

Location: Massage Envy Chicago West Loop, 808 West Monroe St, Chicago, IL 60607

About the Role

Are you a natural leader who loves to inspire others to succeed? At Massage Envy Chicago West Loop, we support you to be your best while you lead a team of caring professionals to deliver exceptional experiences that help others feel their best.

Perks & Pay

• Competitive base pay plus bonuses and commissions.
• Employer-subsidized healthcare including medical, dental, and vision plans.
• Matching 401(k) after one year.
• Paid time off for full-time employees.
• Employee referral bonus program.
• Employee Assistance Program.
• Flexible schedule promoting work/life balance.
• In-depth product and service training.
• Monthly free massage, skincare, or stretch service.
• Employee discount on retail products.

Qualifications

• Management and/or sales experience, preferably in personal services such as a spa, salon, or gym; massage industry experience is a plus but not required.
• Ability to build relationships, motivate, coach, and support a team.
• Strong communication skills for handling tough conversations professionally.
• Ability to foster a positive workplace culture where employees feel valued, issues are resolved quickly, and everyone is aligned with the mission.

Daily Responsibilities

• Manage operational aspects including memberships, retail sales, team guidance, deposits, inventory, and compliance.
• Set goals, analyze performance, and drive business growth.
• Resolve customer challenges effectively while maintaining a safe, therapeutic environment.
• Empower team members through clear expectations, ongoing training, and performance reviews.
• Build positive relationships with employees, members, and guests.

Culture & Support

• Award programs such as Manager of the Year.
• Leadership training and development focused on your success.
• A supportive community that celebrates individuality and knowledge sharing.

If you're ready to lead and help people feel their best, we look forward to meeting you.

Note: ME SPE Franchising, LLC operates as a franchise, and employment terms are set by the individual franchisee, not ME SPE or Massage Envy Franchising, LLC.