Assistant Clinic Manager

SkinSpirit; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company known for its excellence in aesthetic skincare! As an Assistant Clinic Manager, you'll play a vital role in ensuring smooth daily operations while empowering a talented team to deliver exceptional service. This position offers a unique opportunity to impact client experiences positively and contribute to the clinic's growth. With a focus on continuous improvement and a people-first culture, you'll thrive in an environment that values innovation and teamwork. If you're passionate about the spa industry and eager to lead a high-performing team, this role is perfect for you!

Benefits

Generous Employee Discounts

Friends & Family Discounts

Paid Holidays

401k Plan with Company Match

Medical Insurance

Vision Insurance

Dental Insurance

Qualifications

• 2+ years of experience in medical/spa industry or luxury retail.
• Strong leadership and coaching skills to develop diverse teams.

Responsibilities

• Assist the Clinic Manager in daily operations and employee management.
• Monitor clinic goals and ensure high levels of client service.

Skills

Team Management

Customer Service

Communication Skills

Organizational Skills

Problem Solving

Growth Mindset

Education

Bachelor’s Degree

High School Diploma/GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body—with over 45 locations nationwide. Our highly trained experts are the best in the industry—renowned for personalized service delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you’re looking for.

We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we’re always innovating—bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!

We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours per week) we offer Medical, Vision, and Dental insurance.

Position Overview:

The Assistant Clinic Manager is responsible for supporting the clinic manager in positioning the business for consistent growth by ensuring daily operations are smooth and effective and empowering employees while making certain the clinic is delivering the highest level of service to clients.

Schedule: Must be willing to work a flexible schedule to accomplish all major responsibilities; This includes weekdays, evenings and weekends. Specific hours will vary by location.

Location: Buckhead

What You’ll Do:

• Assist the Clinic Manager in managing all aspects of clinic operations, including sales, customer service, employee management and administrative responsibilities so that they are in accordance with our standards, policies and procedures.
• Assist the Clinic Manager to meet and exceed monthly revenue goals set by the Regional and Executive Leadership team.
• Monitor clinic goals including but not limited to revenue, margins, practitioner sales, discounts, budgets, and new/return clients.
• Recruit, retain and develop a high-performing and diverse team.
• Support staff growth through 1:1 touch bases and training.
• Demonstrate clinic leadership by actively being on the floor and developing employee techniques so they can build client loyalty and brand awareness through superior customer service, resulting in enhanced performance.
• Oversee, track, and address all client feedback; report to management and share with impacted employees.
• Work harmoniously and professionally with co-workers and management; maintain discretion and confidentiality, including matters relating to clients, employees, and the company.
• Take initiative to improve systems, policies, and procedures to increase efficiency and level of service.
• Assist the leadership team with additional tasks or duties as requested.

What You’ll Bring:

• Bachelor’s Degree strongly desired; HS Diploma/GED required.
• 2+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry; 4+ years of experience preferred.
• Experience managing, leading, coaching, and developing diverse teams and specialized talent to achieve high performance.
• A positive attitude and desire to model a growth mindset for employees.
• Ability to work a flexible schedule to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays.
• Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations.
• Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization.
• Fluent computer and phone skills; working knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to learn about new technologies.

Why You’ll Thrive at SkinSpirit:

• Obsession with client experience: We connect with our clients on a personal level to provide the best service to meet their needs. We listen to feedback and proactively address any concerns that may arise to foster loyalty and achieve our goals.
• Drive for excellence and continuous improvement: We are committed to exceeding expectations, both internally and externally.
• Entrepreneurial spirit: SkinSpirit does not have a one-size-fits-all approach. We encourage our employees to think outside of the box and find new avenues for the growth and success of their clinic. We embrace ambiguity, learn from mistakes and fail forward.
• Commitment to putting the team first: We recognize that it takes a village and are deeply committed to the growth and development of the people around us. We recognize when others succeed, we do too.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch, or crawl, talk and hear.
• Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds.

Pay Range: $27.00 - 42.00/hr* (plus bonus potential)

*Pay will be determined based on candidate experience, clinic location, and market.

Notices for Applicants:

Notice at Collection

Privacy Policy for California Residents

SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities

SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.