Assistant Circulation Manager (Library Assistant II)

Fairfax County Government; Virginia (MN); On-site; USD 34,000 - 46,000; Full time

Job summary

Fairfax County Public Library is seeking an Assistant Circulation Manager to oversee daily operations in the absence of the circulation manager and to serve as person-in-charge as needed. Applicants will join a branch management team, handle staff scheduling, policy communication, and customer issue resolution while supporting outreach and library programs.

The role requires leadership, strong customer service skills, and the ability to work flexible day/evening/weekend hours in a large regional

Qualifications

• Two years of college coursework plus two years of full-time library experience or the equivalent amount of part-time library experience, including one year performing duties comparable to Library Assistant I.

Responsibilities

• Assists in the overall management of the circulation department of a large library (regional library).
• Communicates circulation policies and procedures.
• Prepares daily and biweekly circulation or page schedules, ensuring efficient branch coverage.
• Interviews, selects, trains and evaluates the performance of subordinates and volunteers.
• Serves as manager-in-charge of circulation department as required.
• Resolves non-routine circulation problems and clients' account issues, referring as appropriate.

Skills

Lead and supervise a large team

Customer service experience

Effective communication

Education

Two years of college coursework (60 semester hours)

Job description

Manages the operations of the Circulation Department in the absence of the circulation manager and serves as person-in-charge as needed. Serves on branch management team. Responds to the needs of library customers and resolves customer issues. Performs all essential circulation and support duties. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library.

Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services.

Note: This job announcement may be used to fill future Assistant Circulation Manager vacancies.

Schedule

Scheduling flexibility is imperative. Standard hours may include day and/or evening hours to include weekdays and weekends. The schedule may vary depending on the needs of the library.

The selected applicant's starting hourly rate will be in the minimum to midpoint range ($24.3179 - $33.4371) of the advertised compensation range (Note: Compensation rules per Fairfax County personnel regulations apply for current Fairfax County Government and Fairfax County Public Schools employees).

To learn more about a career with Fairfax County Public Library, watch our video"Library Staff Share Why They Love Working at the Library".

The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.

• Assists in the overall management of the circulation department of a large library (regional library);
• Communicates circulation policies and procedures;
• Prepares daily and biweekly circulation or page schedules, ensuring efficient branch coverage;
• Assists in the management of the circulation department;
• Interviews, selects, trains and evaluates the performance of subordinates and volunteers;
• Serves as manager-in-charge of circulation department as required;
• Communicates circulation policies and procedures;
• Resolves non-routine circulation problems and clients' account issues, referring as appropriate;
• Performs all general public service circulation duties and support tasks;
• Serves as a member of the Branch Management Team;
• May schedule staff and plan workflow to ensure adequate coverage;
• May serve as branch Person-In-Charge;
• May assist with outreach and other library programs.
• Serves as volunteer coordinator.

The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.

• Ability to lead and supervise a large team;
• Ability to prioritize and manage multiple projects simultaneously;
• Ability to perform complex and diverse work required at a large library (regional library);
• Ability to establish and maintain good working relationships with others;
• Ability to exercise tact, good judgment and initiative;
• Ability to deal with stressful situations and difficult customers;
• Knowledge of library policies and procedures;
• Ability to work independently within established policies, procedures, and guidelines;
• Ability to evaluate procedures and recommend improvements;
• Ability to analyze problems and recommend solutions;
• Ability to supervise and coordinate the work of others;
• Ability to effectively train others;
• Ability to learn and independently use office equipment, including software suites and
• specialized databases;
• Ability to operate a library's automated circulation system;
• Knowledge of word processing and computer applications;
• Ability to adapt to workplace change;
• Ability to communicate effectively in English, both orally and in writing;
• Knowledge of English grammar, spelling, and punctuation;
• Ability to sort alphabetically and numerically;
• Ability to perform basic arithmetic.

MINIMUM QUALIFICATIONS

Any combination of education, experience, and training equivalent to the following:

Completion of two years (60 semester hours) of course work at an accredited college or university; plus, two years of full-time library experience or the equivalent amount of part-time library experience, including one year performing duties comparable to Library Assistant I.

NECESSARY SPECIAL REQUIREMENTS

The appointee to this position will be required to complete a criminal background check and child protective services check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS

Two or more years of experience working in a public library, to include supervisory experience and customer service experience.

PHYSICAL REQUIREMENTS

Ability to input, access, and retrieve information from a computer. Ability to lift up to 15 lbs. Ability to perform repetitive hand, arm, wrist and shoulder movements. Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 lbs of initial (starting) force, and a sustained force of 10 lbs after initial acceleration. Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 lbs of initial (starting) force, and a sustained force of 7 lbs after initial acceleration. Ability to shelve materials at all height levels. Ability to stand for 2 hours at a time. Ability to stoop, bend, reach, squat, and kneel. Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings. Physical requirements are applicable to all duties. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE

Panel interview and may include exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.). We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. [e-mail] EEO/AA/TTY.

#LI-JY1