Assistant Center Manager - Suwanee, GA

The UPS Store 7171; Suwanee (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading retail location in Suwanee, GA is seeking an Assistant Center Manager to oversee daily operations. The role includes managing personnel, enhancing customer satisfaction, and ensuring financial performance. Ideal candidates should have leadership skills and retail experience.

Benefits

Paid vacation

Sales commission

Health coverage

Qualifications

• At least one year of retail or store operations experience.
• P&L experience is a plus.

Responsibilities

• Managing productivity and ensuring excellent customer service.
• Personnel management: recruiting, training, scheduling, coaching.
• Monitoring and enhancing customer service and satisfaction.

Skills

Leadership

Communication

Customer Service

Education

High school diploma or GED

Advanced education or coursework

Tools

Microsoft Office

Adobe Suite

Job description

Join to apply for the Assistant Center Manager - Suwanee, GA role at The UPS Store 7171.

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. Responsibilities include opening and closing the center, managing productivity, ensuring excellent customer service, monitoring costs, and contributing to reports for the franchise owner. The role involves profit/loss management, service delivery, personnel management, and business development.

The ideal candidate has a high school diploma or GED (college coursework or degree preferred), at least one year of retail or store operations experience, strong leadership skills, proficient computer skills, physical ability to perform job duties, and a dynamic personality capable of motivating a team.

Responsibilities

• Personnel management: recruiting, training, scheduling, coaching
• Scheduling work assignments and facilitating team meetings
• Monitoring and enhancing customer service and satisfaction
• Implementing store marketing strategies
• Managing financials and preparing reports
• Inventory management
• Reviewing employee timesheets for payroll
• Overseeing store maintenance, cleanliness, and safety
• Performing additional duties as assigned

Qualifications

• High school diploma or GED required
• Advanced education or coursework preferred
• One year supervisory experience in logistics, retail, or relevant industry
• P&L experience is a plus
• Proficiency in Microsoft Office and Adobe Suite
• Excellent communication skills
• Strong customer service skills

Benefits

• Paid vacation
• Sales commission
• Health coverage

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industry: Staffing and Recruiting