Assistant Center Manager

LMAF Wax Group; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Discounted waxing services

Competitive hourly wage

Employer-paid life insurance

Health insurance subsidies

Paid Time-Off

Referral programs

Job summary

LMAF Wax Group is seeking an Assistant Center Manager at European Wax Center in Memphis, TN, to support daily store operations and enhance customer satisfaction. The ideal candidate will lead the team in delivering memorable guest experiences, achieve sales goals, and maintain a positive work culture.

This role requires strong communication skills and a passion for the beauty industry, along with the ability to recruit and train staff effectively. Benefits include competitive pay, bonuses, and employee discounts.

Qualifications

• Proven track record of success with sales and customer service.
• Effective communication skills in guest relations and conflict resolution.
• Enthusiasm for the beauty industry.

Responsibilities

• Lead by example and create outstanding guest experiences.
• Train and coach Associates.
• Support a positive workplace culture.

Skills

Sales success

Effective communication

Training and coaching

Detail-oriented

Job description

Assistant Center Manager – European Wax Center

European Wax Center is looking for an Assistant Center Manager to support all aspects of daily store operations while focusing on achieving sales goals and delivering exceptional customer service.

Responsibilities

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance‑oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem‑solving
• Implementing and executing systems/processes consistent with a high‑performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Requirements

• Must have a proven track record of success with sales and customer service
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, resourceful and detail‑oriented
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary
• Able to work a flexible schedule including days, evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer‑paid basic life and AD&D insurance
• Employer‑subsidized health insurance and other supplemental insurance offers
• Paid Time‑Off (increases with tenure)
• Employee referral and guest referral programs

Equal Employment Opportunity Statement

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.