Assistant Center Manager

European Wax Center, Inc.; Gonzales (LA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Life insurance

Health insurance

Paid time off

Referral programs

Discounted waxing

Job summary

European Wax Center, Inc. is seeking an Assistant Center Manager to oversee daily center operations, drive sales, and deliver exceptional customer service.

The role focuses on leading a high-performing team, coaching Associates, and maintaining a welcoming, results-oriented environment. Responsibilities include training staff, recruiting talent, managing expenses, organizing local events, and promoting a positive workplace culture.

Qualifications

• Proven track record of success in sales and customer service.
• Strong communication in guest relations and coaching.
• Energetic, detail-oriented and reliable team player.

Responsibilities

• Lead by example to deliver outstanding guest experiences.
• Train and coach Associates.
• Recruit and retain sales staff and estheticians.
• Drive sales and ensure center goals are met.
• Oversee loss prevention and center cleanliness.

Skills

Sales experience

Customer service

Communication

Coaching

Job description

European Wax Center is looking for an Assistant Center Manager to support all aspects of daily center operations while focusing on achieving sales goals and delivering exceptional customer service.

Responsibilities

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance-oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem solving
• Implementing and executing systems/processes consistent with a high performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Why You'll Love This Job

You’ll have the opportunity to be part of a successful team and well-organized business while growing your career with the fastest growing company in the beauty lifestyle category. Working in a beautiful, modern facility, you’ll leverage your passion for beauty and exceeding guest expectations in a fun and safe workplace. You’ll earn competitive pay plus performance incentives.

Qualifications

• Must have proven track record of success with sales and customer service
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, resourceful and detail oriented
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary
• Able to work a flexible schedule including days, evenings and weekends
• Discounted waxing services and retail products
• Competitive hourly pay plus performance bonuses.

Salary

Expected hourly rate of $17 - $23.50 / HR based upon prior experience and personal performance.

Benefits

• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs
• Discounted waxing services and retail products
• Competitive hourly pay plus performance bonuses.

About Us

European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience.

For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.