Assistant Center Manager

LMAF Wax Group; Collierville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Discounted waxing services

Performance bonuses

Employer-paid life and AD&D

Health insurance

Paid Time-Off

Referral programs

Job summary

European Wax Center is seeking an Assistant Center Manager to support daily operations, drive sales goals, and deliver exceptional guest experiences.

The role emphasizes leadership, training, and maintaining a positive, high-performing center culture with opportunities for career growth.

Qualifications

• Proven track record of success with sales and customer service
• Excellent communication in guest relations and coaching
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, detail oriented
• Demonstrate ability to prioritize and adapt to changing needs

Responsibilities

• Lead by example to motivate the team and deliver outstanding guest experiences.
• Train and coach associates to meet sales and service goals.
• Recruit and retain sales associates and estheticians.
• Oversee loss prevention, expenses and center cleanliness.
• Organize outreach and marketing events.
• Foster a positive, performance-oriented workplace culture.
• Implement systems and processes for high performance.

Skills

Sales

Customer Service

Team Leadership

Training

Coaching

Communication

Recruiting

Job description

European Wax Center is looking for an Assistant Center Manager to support all aspects of daily center operations while focusing on achieving sales goals and delivering exceptional customer service.

Responsibilities

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance-oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem solving
• Implementing and executing systems/processes consistent with a high performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Why You'll Love This Job:

You’ll have the opportunity to be part of a successful team and well-organized business while growing your career with the fastest growing company in the beauty lifestyle category. Working in a beautiful, modern facility, you’ll leverage your passion for beauty and exceeding guest expectations in a fun and safe workplace. You’ll earn competitive pay plus performance incentives.

Requirements

• Must have proven track record of success with sales and customer service
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, resourceful and detail oriented
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary
• Able to work a flexible schedule including days, evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

European Wax Center is a nation‑wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok. EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.