Assistant Center Director - Sales and Customer Service

Code Ninjas Harrisburg-Mechanicsburg; Washington; On-site; USD 28,929 - 35,817; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Code Ninjas Beacon Hill seeks an enthusiastic Assistant Center Director focused on Customer Service and Sales for a part-time role in Seattle, WA. You will be the face of our brand, connecting with families, schools, and community groups to inspire young coders and tech enthusiasts.

You will drive enrollment through outbound outreach, handle inquiries, and support daily center operations while coordinating staff and events to ensure a welcoming environment.

Qualifications

• 1–2 years in a sales, customer acquisition, or lead conversion role.
• 1–2 years in customer-facing roles (retail, hospitality, call center, education, or youth programs).
• Proven ability to close leads, handle objections, and follow structured sales processes.
• Experience working with kids or families in camps, tutoring centers, after-school programs, or similar environments.
• Self-motivated, organized, and able to manage multiple projects independently.
• Enthusiasm for STEM education, youth development, or coding is a strong plus.
• Flexible availability including some evenings and weekends as needed.

Responsibilities

• Make outbound calls and send follow-up emails to convert leads.
• Close enrollments through confident program explanations and objection handling.
• Maintain accurate lead tracking and follow-up cadence.
• Schedule tours, trials, and memberships quickly and professionally.
• Provide clear, friendly communication to parents via phone, email, and in-person.
• Assist with daily center operations, opening/closing, and maintaining a clean environment.
• Help coordinate staff schedules and shift coverage.
• Provide on-floor support to Senseis to ensure smooth class flow.
• Assist with onboarding and basic training for new staff.
• Greet families and ensure a welcoming, organized experience.
• Address parent questions and concerns with professionalism.
• Maintain high satisfaction through consistent, positive interactions.
• Track attendance, memberships, and lead conversions.
• Support inventory checks and basic center upkeep.

Skills

Sales experience

Customer service

Job description

About The Role

Code Ninjas of Beacon Hill is looking for an enthusiastic and people‑focused Assistant Center Director with a focus on Customer Service and Sales to join our team part‑time in Seattle, WA (N. Beacon Hill Neighborhood). In this role, you'll be the face of our brand — connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators.

Benefits

• Bonus based on performance


• Employee discounts


• Flexible schedule

Responsibilities

• Make outbound calls and send follow‑up emails to convert leads.


• Close enrollments through confident program explanations and objection handling.


• Maintain accurate lead tracking and follow‑up cadence.


• Schedule tours, trials, and memberships quickly and professionally.


• Provide clear, friendly communication to parents via phone, email, and in‑person.


• Assist with daily center operations, opening/closing, and maintaining a clean environment.


• Help coordinate staff schedules and shift coverage.


• Provide on‑floor support to Senseis to ensure smooth class flow.


• Assist with onboarding and basic training for new staff.


• Greet families and ensure a welcoming, organized experience.


• Address parent questions and concerns with professionalism.


• Maintain high satisfaction through consistent, positive interactions.


• Track attendance, memberships, and lead conversions.


• Support inventory checks and basic center upkeep.

Requirements

• 1–2 years in a sales, customer acquisition, or lead conversion role.


• 1–2 years in customer‑facing roles (retail, hospitality, call center, education, or youth programs).


• Proven ability to close leads, handle objections, and follow structured sales processes.


• Experience working with kids or families in camps, tutoring centers, after‑school programs, or similar environments.


• Self‑motivated, organized, and able to manage multiple projects independently.


• Enthusiasm for STEM education, youth development, or coding is a strong plus.


• Flexible availability including some evenings and weekends as needed.

About Us

Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game‑based curriculum in a supportive and energetic environment. Families love us because we make technology education accessible, engaging, and confidence‑building for every child. Our team is passionate about making a difference in the community, and we foster a fun, mission‑driven workplace where every team member plays a meaningful role.

Compensation

$21.00 - $26.00 per hour