Assistant Center Director: Customer Success & Sales

Code Ninjas of Beacon Hill; Seattle (WA); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Code Ninjas Beacon Hill in Seattle, WA is seeking an enthusiastic Assistant Center Director with a focus on Customer Service and Sales to join our team part-time. You will be the face of our brand, connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators.

You will lead inbound and outbound outreach, help convert leads to enrollments, and support daily center operations while maintaining a welcoming environment for

Qualifications

• 1–2 years in sales, customer acquisition, or lead conversion.
• 1–2 years in customer-facing roles (retail, hospitality, call center, education, or youth programs).
• Proven ability to close leads, handle objections, and follow structured sales processes.
• Experience working with kids or families in camps, tutoring centers, after-school programs, or similar environments.
• Self-motivated, organized, and able to manage multiple projects independently.
• Enthusiasm for STEM education, youth development, or coding is a strong plus
• Flexible availability including some evenings and weekends as needed.

Responsibilities

• Make outbound calls and send follow-up emails to convert leads.
• Close enrollments through confident program explanations and objection handling.
• Maintain accurate lead tracking and follow-up cadence.
• Schedule tours, trials, and memberships quickly and professionally.
• Provide clear, friendly communication to parents via phone, email, and in-person.
• Assist with daily center operations, opening/closing, and maintaining a clean environment.
• Help coordinate staff schedules and shift coverage.
• Provide on-floor support to Senseis to ensure smooth class flow.
• Assist with onboarding and basic training for new staff.
• Greet families and ensure a welcoming, organized experience.
• Address parent questions and concerns with professionalism.
• Maintain high satisfaction through consistent, positive interactions.
• Track attendance, memberships, and lead conversions.
• Support inventory checks and basic center upkeep.

Skills

Sales

Lead conversion

Customer acquisition

Customer-facing roles

Objection handling

Close leads

STEM education enthusiasm

Job description

Code Ninjas Beacon Hill in Seattle, WA is seeking an enthusiastic Assistant Center Director with a focus on Customer Service and Sales to join our team part-time. You will be the face of our brand, connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators.

You will lead inbound and outbound outreach, help convert leads to enrollments, and support daily center operations while maintaining a welcoming environment for