Assistant Case Manager (Case Aide)‐Welcome Center

Arizona State Government; Hyde Park Township (IL); On-site; USD 39,000; Full time

Job summary

The Arizona Department of Child Safety is seeking an Assistant Case Manager to support children and families. This role involves supervising children, providing services, and collaborating with a case management team. Ideal candidates will have a high school diploma and strong communication skills. A comprehensive benefits package is offered, along with opportunities for career advancement.

Benefits

Paid sick leave

Vacation

Holidays

Parental leave

Health insurance

Dental insurance

Life insurance

Long-term disability

Vision insurance

Retirement plans

Qualifications

• High school diploma or GED required.
• Preferred candidates have 2 years of college coursework in relevant fields.

Responsibilities

• Supervise and care for children at the Welcome Center.
• Transport children to placements and assist with application processes.
• Provide trauma-informed care and perform housekeeping tasks.

Skills

Information gathering

Clerical tasks

De-escalation techniques

Verbal communication

Written communication

Time management

Multitasking

Education

High school diploma or GED

Two years of college coursework

Tools

Microsoft Office

Outlook

Video conferencing tools

Job description

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency committed to partnering with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona children through prevention, services, and support.

Assistant Case Manager (Case Aide) – Welcome Center

Job Location: Tucson, Arizona 85713

Posting Details:

• Salary: $18.5570 per hour / $38,598.56 annually
• Grade: 14
• Closing Date: 5/18/2025
• Work Schedule: Sunday through Thursday, 8:00 a.m. - 5:00 p.m.

WHO ARE WE?

At DCS, we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments, and prevent unnecessary trauma. We are proud to be a pillar of strength for our communities and to make a daily impact through our work.

Becoming an Assistant Case Manager (Case Aide) at DCS can be a life-changing event! If you are passionate about working with children and families, DCS is the place for you. Successful employment as a Case Aide for four years may qualify you to apply for a promotional opportunity to a DCS Specialist Trainee position.

WHAT DOES AN ASSISTANT CASE MANAGER (CASE AIDE) DO?

The Assistant Case Manager at the Welcome Center collaborates with the case management team to supervise and care for children. Typical responsibilities include:

• Providing various services to children
• Transporting children to placements
• Assisting clients with application processes
• Providing case assistance in child safety services
• Engaging with children through activities like lice treatments, diaper changes, potty training, bathing, and comforting
• Providing trauma-informed care
• Performing housekeeping tasks such as laundry, cleaning, and meal preparation
• Participating in professional meetings and delivering requested goods
• Entering case notes

WHAT KNOWLEDGE, SKILLS, AND ABILITIES ARE HELPFUL?

Knowledge of:

• Child welfare laws and policies
• Community resources
• Court procedures regarding custody and placement
• Child development and behavioral issues
• Cultural influences on behavior and development
• Microsoft Office, Outlook, and video conferencing tools

Skills in:

• Information gathering
• Clerical tasks like data entry and filing
• De-escalation techniques
• Verbal and written communication
• Time management and multitasking

Ability to:

• Organize data coherently
• Prepare reports
• Maintain effective relationships
• Learn and follow regulations
• Interpret eligibility criteria
• Actively listen

SELECTIVE PREFERENCE:

Candidates with two years of college coursework, including at least 21 semester hours in child development, rehabilitation, social services, counseling, psychology, sociology, or related fields, are preferred.

REQUIREMENTS:

• High school diploma or GED
• Valid Arizona driver’s license
• Ability to obtain and maintain a Level One Fingerprint Clearance Card from Arizona Department of Public Safety
• Successful pass of background checks and DCS Central Registry check
• For positions involving driving, a valid driver’s license is required
• All new hires must complete E-Verify

BENEFITS:

Employees receive a comprehensive benefits package, including paid sick leave, vacation, holidays, parental leave, health and dental insurance, life insurance, long-term disability, and optional benefits such as vision, short-term disability, and retirement plans. A bilingual stipend of $500 annually is available for eligible employees proficient in another language.

RETIREMENT:

All positions participate in the Arizona State Retirement System (ASRS), a defined benefit plan providing lifetime retirement benefits.

CONTACT US:

Persons with disabilities may request accommodations by contacting 602-255-3141 or [e-mail]. The Arizona Department of Child Safety is an Equal Opportunity Employer.