ASSISTANT CASE MANAGER-CASE AIDE

State of Arizona; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

The Arizona Department of Child Safety is seeking a dedicated Case Aide to support families and children through various social service programs. This role involves supervising visitations, assisting case managers, and ensuring that children receive necessary support and services. With potential for career advancement and comprehensive benefits, this position is perfect for those passionate about making a difference in children's lives.

Benefits

Paid sick leave

Paid annual leave

Health, dental and vision insurance

Employee Assistance Program

Flexible Spending Account

Wellness incentive program

Qualifications

• High school diploma or GED required.
• Knowledge of computers and software required.
• Valid driver’s license must be maintained.

Responsibilities

• Supervise visitation meetings among clients.
• Assist DCS Case Managers with filing and case notes.
• Transport children to appointments.

Skills

Interpersonal relationships

Clerical functions

Time management

Verbal communication

Written communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Outlook

Microsoft Teams

Job description

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

ASSISTANT CASE MANAGER (“CASE AIDE”)

JOB LOCATION:

There are 4 office locations located throughout Maricopa East in the cities of Mesa, Gilbert and Phoenix.

You will be able to choose a specific office location during the application process.

POSTING DETAILS?

Phoenix and Tempe hours are 8 am - 5 pm Monday-Friday; Mesa hours are 10 am - 7 pm Tuesday through Saturday

WHO ARE WE?

At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.70 hourly).

WHAT DOES A CASE AIDE DO?

A DCS Case Aide works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide can look like:

• Supervising visitation meetings among clients (parents and children)
• Assisting DCS Case Managers with filing, disclosers, packets, case notes, etc.
• Entering case notes into the computer-based Case Management System
• Driving on state business to transport children to appointments, etc.
• Assisting clients with application processes as needed
• Participating in a variety of meetings and/or client hearings, as requested

Alternative work hours may be required, including overtime, weekends and holidays.

Knowledge of:

Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:

Establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.

Ability to:

Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.

WHAT IS REQUIRED TO BE A CASE AIDE?

• High school diploma or GED
• Valid issued driver’s license.
• Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)
• Selected candidates must be able to pass a written exam, background investigation, Motor Vehicle Report check and DCS Center Registry check. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

  All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER:

• Paid sick leave
• Paid annual leave
• Ten paid holidays per calendar year
• Health, dental and vision insurance
• Flexible Spending Account
• Health Savings Account
• Arizona State Retirement System Savings (ASRS)
• Employee and Dependent Life insurance
• Long-term and short-term disability insurance
• Deferred compensation plans
• Wellness incentive program
• Employee discount program for higher education, products and services
• Education Savings – AZ529
• Employee Assistance Program

DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

RETIREMENT:

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of state employment.


CONTACT US:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail] . Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail] . The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

About the company

Arizona is on a mission to become the #1 state in the nation in which to live, work, play, get an education, and retire. Arizona state government plays a vital role in making this happen, and in order to maximize our potential the State of Arizona must operate in way that demonstrates a business-like approach. We are looking for enthusiastic and talented people to join the team.

Notice

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