Assistant Cafe Manager: Quick-Service Leader

Dunkin'; Milford (CT); On-site; USD 28,000 - 38,000; Full time

Job summary

Tropical Smoothie Cafe in Milford, CT is seeking enthusiastic Crew Members to help deliver on our promise of healthier food and tropical fun. You will join a team focused on guest satisfaction, efficient service, and a welcoming atmosphere.

Responsibilities include supporting sales, maintaining cleanliness and sanitation, following brand guidelines, and contributing to local store marketing and promotions. Prior restaurant experience is preferred but not required.

Qualifications

• Managerial experience in restaurant or fast-casual preferred.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Nice to have a proven track record of managing cost of goods & labor.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Responsibilities

• Monitor sales growth & cost control against budgeted expectations to achieve profit goals.
• Maintain & exceed customer expectations to build brand loyalty.
• Present a consistent, professional image by maintaining sanitation & appearance standards.
• Communicate & stay updated on marketing & promotional materials.
• Execute marketing & sales programs following guidelines.
• Build café sales by cultivating business relationships & local store marketing.

Skills

Managerial experience

Recruiting & training

Sales growth

Customer service

Operational excellence

Cost control

Computer skills

Communication skills

Job description

Tropical Smoothie Cafe in Milford, CT is seeking enthusiastic Crew Members to help deliver on our promise of healthier food and tropical fun. You will join a team focused on guest satisfaction, efficient service, and a welcoming atmosphere.

Responsibilities include supporting sales, maintaining cleanliness and sanitation, following brand guidelines, and contributing to local store marketing and promotions. Prior restaurant experience is preferred but not required.