Assistant Cafe Manager - Austin - Lamar

La Colombe Coffee Workshop; Austin (TX); On-site; USD 57,000 - 68,000; Full time

Job summary

La Colombe Coffee Workshop is seeking an Assistant Cafe Manager in Austin to help cultivate a vibrant cafe culture and maintain operational excellence. This mid-senior level role focuses on team development, beverage quality assurance, and enhancing overall customer experiences. The ideal candidate will exhibit a high sense of responsibility, with a solid foundation in food service and management, driving business success while embodying La Colombe's ethics and culture.

Benefits

Comprehensive benefits package

401K match

Tuition reimbursement

Paid parental leave

Accrued PTO

Flexible spending accounts

Qualifications

• 1-2 years of food service experience.
• 6 months or more in a lead or supervisory position.

Responsibilities

• Build team engagement and provide excellent employee experience.
• Ensure beverage quality and coach baristas.
• Manage safety protocols and coordinate business management tasks.

Skills

People skills

Ownership

Education

Food service experience

Management experience

Job description

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Summary

The Assistant Cafe Manager assists in building a healthy business and culture inside of our cafes. The Assistant Manager ensures the operational needs of the cafe are met, while also supporting, exploring, and providing leadership to their team members. The Assistant Manager should be the embodiment of LaColombe culture. They enjoy working in a fast-paced environment and can collaborate with the Cafe Manager to create ideas and sales pitches to increase visibility, troubleshoot efficiently and effectively. In this role, they will help recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on. The La Colombe Assistant Cafe Manager possesses a high sense of responsibility, quality, ethics, and integrity.

Summary

The Assistant Cafe Manager assists in building a healthy business and culture inside of our cafes. The Assistant Manager ensures the operational needs of the cafe are met, while also supporting, exploring, and providing leadership to their team members. The Assistant Manager should be the embodiment of LaColombe culture. They enjoy working in a fast-paced environment and can collaborate with the Cafe Manager to create ideas and sales pitches to increase visibility, troubleshoot efficiently and effectively. In this role, they will help recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on. The La Colombe Assistant Cafe Manager possesses a high sense of responsibility, quality, ethics, and integrity.

Responsibilities

PEOPLE & CULTURE Build team and maintain engagement by providing excellent employee experience. Communicate proactively, professionally and positively with the team and guests. Follow up consistently to build and maintain trust. Demonstrate compassion and care in relationships with teams while setting clear expectations and accountabilities. Confront, diffuse and resolve difficult situations in a proactive, objective and solution-oriented manner. Coach team to meet standards, perform well and treat one another respectfully.

BEVERAGE QUALITY Ensure teams consistently meet drink standards and serve beverages in a timely manner. Coach baristas to improve drink preparation skills. Work with other Cafe Managers, Lead Baristas, and Technical Department to achieve quality control from a technical perspective (brewing devices, water quality, TDS measurements, etc.) Scheduling regular cuppings to help promote general coffee knowledge. Work collaboratively with the market trainers to ensure that all employees are bar trained up to La Colombe’s beverage standards.

HEALTH & SAFETY Ensure that all safety protocols are followed even when you are not present. Ensure safety, harassment, injuries or any other issues brought to your attention are reported and addressed immediately. Complete Monthly Health Inspection Checklist and maintain food service manager health certificate. Create any relevant checklists to ensure the proper maintenance and wellbeing of the cafe.

HOSPITALITY Cultivate and create an environment that is passionate about hospitality. Educating baristas so that they are fluent with the La Colombe mission and culture as well as the story of our coffees. Build relationships with guests by communicating warmly and authentically. Seek opportunities to engage with guests. Deliver timely, professional and knowledgeable service. Exceed guest expectations.

BUSINESS MANAGEMENT Carefully, thoughtfully and craftily curate the LaColombe experience in the cafe. Continuously works on business development in strategy in all aspects including but not limited to boosting relationships with local organizations and entities, product display and initial rollouts and other relative tasks. Develop and maintain a labor schedule that is efficient and cost effective. Complete payroll and admin tasks accurately and on time. Work with daily cash, POS system, submit sales excels to HQ and review weekly sales with the management team. Build sales consistently and deliberately. Manage controllable costs skillfully and effectively.

Requirements

• Food Service: 1-2 years of foodservice experience.
• Years in Mgmt: 6 months or more in a lead or supervisory position.
• People skills: Dealing with the public and team proactively, professionally, and positively.
• Ownership: Takes initiative, personally drives & takes pride in the business. CARES
  
  

About Us

La Colombe is a leading coffee roaster in pursuit of excellent coffee for all since its inception in 1994. Through ethical trade with growers, advocating for equity, and empowering their communities, La Colombe continues to be a pioneer and raises the standards for outstanding quality coffee. The brand is known for providing beloved signature blends, exceptional single-origin coffees, and the world's first-ever textured canned cold latte. La Colombe operates 32 cafés across Philadelphia, New York, Chicago, Boston, Los Angeles, Austin, and Washington, D.C. La Colombe's celebrated coffees are also available in cafés, hotels, restaurants and retailers worldwide. In 2023, La Colombe was acquired by Chobani, a next-generation food and beverage company on a mission to make nutritious food accessible to all.

For more information on La Colombe, visit www.lacolombe.com .

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

We offer a comprehensive benefits package, including medical, dental, vision coverage, 401K match, short- and long-term disability coverage, health savings accounts, flexible spending accounts, and tuition reimbursement. We are also proud to offer specialized benefits like health care navigation, mental health services, fertility assistance, and paid parental leave as well as up to 60 hours accrued PTO (which includes vacation and personal time off) and up to 60 hours accrued of FTO (which includes sick time).

Compensation Range: $57,000.00 - $67,500.00, plus bonus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Manufacturing

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