Assistant Building Surveyor (Property Manager)

Hays; United States; Remote; GBP 32,000; Full time

Job summary

Join a vibrant and forward-thinking organization in the property sector, where you'll support residential management and sales processes. This role offers a variety of tasks, from tenant interactions to property inspections, ensuring compliance and excellent customer service. With a focus on professional growth and development, you'll be part of a team that values your contributions and offers flexible working arrangements. If you have a passion for property management and a customer-centric approach, this opportunity is perfect for you.

Benefits

Contributory pension

Flexible working arrangements

Support towards qualifications

Growth and development opportunities

Qualifications

• Good academic achievement with strong communication and negotiation skills.
• Experience in customer-facing roles and property management is preferred.

Responsibilities

• Assist in residential property management and tenant liaison.
• Support the sales process and ensure properties are compliant with regulations.

Skills

Communication Skills

Negotiation Skills

Record-Keeping

Customer Service

Education

A Levels or equivalent

Degree in estate/property-related course

Job description

Your new company
We are pleased to be supporting an organisation in Norfolk which provides a wide range of property solutions, from new build developments to maintenance and condition surveys. The team manage both commercial and residential assets on behalf of several public sector organisations. The team pride themselves on delivering the best possible service to their customers, exceeding their expectations wherever possible, and delivering the highest quality of build and finish.

Your new role
We are seeking a self-motivated individual with an entrepreneurial spirit and a business-focused approach to join our team. This role involves working directly with the Residential Manager to provide reliable and organised services to our customers and clients within the property sector.
The position includes a variety of tasks related to residential property management, such as interacting with tenants, conducting property inspections, and coordinating with external suppliers for service contracts, repairs, and maintenance. Additionally, you will participate in the sales process and contribute to providing excellent service to both new clients and homeowners.

Key Responsibilities:

1. Assist in residential property management, including tenant liaison, property inspections, and negotiating with external suppliers.
2. Support the sales process and help deliver our ethos to new customers and homeowners.
3. Ensure properties are safe and compliant with regulations.
4. Manage the lettings process, including sign-ups, rent reviews, and landlord inspections.
5. Arrange maintenance and repairs for both owned and managed properties.
6. Follow the customer care process and manage the customer experience process.

What you'll need to succeed

Requirements:

1. Good level of academic achievement (e.g., A Levels or equivalent).
2. Excellent communication, record-keeping, and presentation skills.
3. Ability to negotiate effectively with customers and contractors.
4. Professional demeanour and ability to work in a customer-facing role.
5. Driving license and access to a car for travel to sites.

Desirable:

1. Ideally, residential property management experience; commercial property management experience will be considered.
2. Working towards a degree or equivalent in an estate/property-related course.
3. Professional qualification in property management (e.g., RICS).

What you'll get in return

1. Excellent salary of up to £32,000 dependent on experience.
2. A range of flexible benefits including contributory pension.
3. Flexible/agile working arrangements available.
4. Opportunity to work in a vibrant and forward-thinking organisation.
5. Support towards suitable qualifications.
6. Be part of a team that values growth and development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.