Assistant Branch Manager – To $70K – Des Plaines, IL – Job # 3432b

The Symicor Group; Des Plaines (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Branch Manager to join their team in Des Plaines, IL. This role offers a generous salary of up to $70K and the opportunity to work in a collaborative environment focused on customer service excellence. You will manage customer accounts, assist with loan processes, and build positive relationships with clients. If you are passionate about banking and looking to develop your career in a supportive setting, this is the perfect opportunity for you to thrive and make a meaningful impact.

Qualifications

• 2+ years of customer service experience in a financial setting.
• Ability to explain complex financial concepts clearly.

Responsibilities

• Manage customer accounts and oversee transactions.
• Assist customers in completing the loan process and provide solutions.
• Train and mentor less experienced staff.

Skills

Customer Service

Loan Sales

Communication Skills

Relationship Building

Financial Needs Assessment

Education

High School Diploma or equivalent

Job description

Assistant Branch Manager – To $70K – Des Plaines, IL – Job # 3432b

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent.

The Position

Our community bank client is seeking to fill an Assistant Branch Manager role in the Des Plaines, IL market. The successful candidate will perform all customer service functions while maintaining positive relationships with coworkers and customers.

The position includes a generous salary of up to $70K and an excellent benefits program.

Assistant Branch Manager responsibilities include:

• Managing customer accounts.
• Opening, closing, and overseeing all transactions.
• Managing loan pipeline, understanding loan documentation, and following through to obtain all required documentation from members.
• Communicating with customers and resolving basic inquiries for deposit and basic loan questions.
• Performing account maintenance for customers interested in other banking products.
• Ensuring the customer’s needs are achieved by conducting a thorough financial needs assessment and offering appropriate products and services.
• Accepting and inputting loan applications to assist customers in completing the loan process.
• Processing additional functions including detailed reporting as assigned.
• Providing solutions to customers regarding financial products and services.
• Developing and maintaining a working knowledge of all bank products and services.
• Escalating issues to supervisor when necessary.
• Assisting management in training and mentoring less experienced personal financial officers.
• Performing other duties as assigned.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and passion.

You also bring the following skills and experience:

• High School Diploma or equivalent.
• Two years of experience in customer service or comparable positions.
• Experience in loan sales, application generation, and loan closing at a financial institution.
• Previous experience in understanding and explaining credit bureau reports, liaising with members in satisfying loan stipulations, scheduling closings, and processing loan documents.
• Successful ability to sell ancillary insurance products.
• Ability to build positive relationships within the bank through integrity, dedication, and strategic counsel.
• Strong written and oral communication skills; must be able to convey complex concepts clearly and concisely.

The next step is yours. Email us your current resume along with the position you are considering to: