Assistant Branch Manager - Milwaukee (Bilingual)

Tri City National Bank; Milwaukee (WI); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation

Tuition reimbursement

Medical, dental, and vision coverage

Job summary

Tri City National Bank is looking for an Assistant Branch Manager to oversee daily branch operations, support teller transactions, and ensure an exceptional customer experience.

You will develop and train team members, maintain policy compliance, and drive branch efficiency with a schedule that avoids early mornings and late nights, alongside strong employee benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum 2+ years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Willingness to travel and attend required meetings.

Responsibilities

• Oversee all branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build strong customer relationships and proactively promote banking products to meet clients’ financial needs.
• Coach, develop, and provide regular feedback to employees; conduct performance reviews to support growth.
• Train team members on bank products, services, and procedures.
• Deliver exceptional customer service by promptly handling inquiries and resolving issues.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and clear communication in all interactions.

Skills

Customer service

Communication

Problem solving

Team leadership

Decision making

Education

High school diploma or equivalent

Job description

Overview

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

As an Assistant Branch Manager, you will oversee daily branch operations, support teller transactions, and ensure exceptional customer experience. You will also develop and train team members, maintain compliance with bank policies, and drive operational efficiency throughout the branch.

Compensation: $27.00 - $38.00 per hour depending on experience.

Responsibilities

• Oversee all branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build strong customer relationships and proactively promote banking products to meet clients’ financial needs.
• Coach, develop, and provide regular feedback to employees; conduct performance reviews to support growth.
• Train team members on bank products, services, and procedures.
• Deliver exceptional customer service by promptly handling inquiries and resolving issues.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and clear communication in all interactions.

Qualifications

• High school diploma or equivalent.
• 2+ years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle high-stress situations and make quick decisions.Knowledge of banking policies and procedures.
• Ethical team player with attention to detail.
• Willingness to travel and attend required meetings.

Why Join Us:

• Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
• Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
• Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
• Celebration of Success: Join a team that values and celebrates individual and collective achievements.
• Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.Great Employee Benefits that start on the 1st of the month after your hire date!
  • Part-Time:
    • 401(k) with company match
    • Up to 20 hours of paid vacation after 6 months
  • Full-Time:
    • 401(k) with company match
    • Tuition reimbursement
    • Medical, dental, and vision coverage
    • Paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or [e-mail]

(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)