Assistant Branch Manager - Marrero, LA

Franklin County Chamber; Marrero, Northern (LA, KY); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Medical

Dental

Vision

401(k)

Paid time off

Paid holidays

Paid volunteer time

Job summary

1 st Franklin Financial seeks an Assistant Branch Manager to lead branch growth, oversee loan approvals, and manage staff while delivering exceptional customer service. This on-site role emphasizes strong interpersonal skills and adherence to licensing requirements.

The successful candidate will manage delinquency controls, communicate effectively with the team, and support audits. A High School Diploma and MS Office proficiency are required.

Qualifications

• High School Diploma or equivalent.
• On-site work at the branch office is required.
• 1–2 years' experience in financial services with customers and staff.
• Ability to meet licensing requirements of various States and Federal regulators.
• Ability to analyze information and apply judgment.
• Advanced interpersonal relationship skills across varying levels.
• Maintain confidentiality of information.
• Action and results oriented.
• Proficient with MS Office Suite.
• Valid driver’s license to operate an automobile.

Responsibilities

• Develops and assures that Branch growth and profitability goals are met.
• Manages loans including approvals within delegated authority for lending limits.
• Maintains Branch delinquency control and engages with delinquencies as appropriate.
• Delegates daily solicitations to new and existing customers.
• Oversees staffing, hiring, termination, discipline, and salary administration.
• Exemplifies impeccable customer service at all times.
• Ensures timely and efficient communication to all Branch employees.
• Follows up on Audit results and recommendations.

Skills

Interpersonal skills

Analytical ability

Customer service

MS Office

Confidentiality

Results oriented

Licensing compliance

Valid driver’s license

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Join the 1 st Franklin Financial team as an Assistant Branch Manager.

Salary: Starting at $19.00 per hour

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Assistant Branch Manager is knowledgeable of features of products and services to drive that exceptional customer experience. The ABM interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Develops and assures that Branch growth, profitability goals and objectives are met
• Manages all loans including approval of customer loans and sales finance contracts within delegated authority for lending limits
• Maintains Branch delinquency control and personally engages with delinquencies as appropriate
• Delegates the daily assignments of solicitation to new and existing customers
• Oversees personnel management including hiring, termination, disciplinary actions, and salary administration
• Exemplifies and expects that impeccable customer service is always maintained
• Ensures that communication is disseminated in a timely and efficient manner to all Branch employees
• Follows up on all Audit results & recommendations

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Minimum one to two (1-2) years' experience in financial services dealing with customers and managing staff personnel
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• A valid driver's license and the ability to operate an automobile (unless there is no Branch Manager who can perform this function, then having a valid driver's license and the ability to operate an automobile is an essential job function)

About Us:

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees.

Benefits include:

• competitive pay
• bonus potential
• medical
• dental
• vision
• 401(k)
• paid time off
• paid holidays
• paid volunteer time

In compliance with Transparency in Coverage (TIC) regulations, please see the machine-readable files (MRF's) that contain negotiated rates of the providers.
https://www.anthem.com/machine-readable-file/search These files are updated monthly by Anthem.
Anthem is committed to delivering on meaningful transparency efforts that help consumers make informed healthcare decisions and in supporting the Transparency in Coverage regulations, as outlined by the Tri-Agencies.
For more information, please visit ourCAA/Transparency Resource Center .

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