Assistant Branch Manager: Lead Parts & Operations

FleetPride; Rockford (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401k

Life and AD&D

Paid time off

Holidays

Monthly bonus

Job summary

FleetPride, the nation’s largest distributor of heavy‑duty truck parts, is seeking an Assistant Branch Manager in Rockford, IL. You will support daily branch operations, lead in the Branch Manager’s absence, and drive customer service and sales performance.

This role emphasizes inventory control, staff development, safety compliance, and process improvement to deliver outstanding service and branch results.

Qualifications

• High School Diploma or GED.
• Valid driver’s license with acceptable driving record.
• Minimum 3 years in the heavy-duty truck parts industry with progressively increasing responsibilities.
• Experience in distribution, warehouse, branch, or parts sales environment.
• Strong leadership and team-development skills.
• Associate’s Degree in Business Administration or a related field (preferred).
• Experience with inventory control, purchasing, and branch operations (preferred).

Responsibilities

• Assist with the day-to-day management of branch operations.
• Lead branch activities in the Branch Manager’s absence.
• Monitor operational performance and drive continuous improvement.
• Ensure compliance with company policies, procedures, and safety standards.
• Support special projects and strategic branch initiatives.
• Recruit, interview, onboarding, and training employees.
• Coach, mentor, and develop team members to maximize performance.
• Schedule and assign work to ensure appropriate staffing levels and operational coverage.
• Foster a positive, customer-focused, and results-driven team environment.
• Assist in managing inventory, receiving, and replenishment activities.
• Review inventory reports and address discrepancies, negative quantities, and open transactions.
• Process inventory receipts and ensure accurate documentation.
• Assist with invoicing, cash handling, and vendor invoice processing.
• Recommend inventory additions and adjustments based on customer demand and sales trends.
• Maintain a clean, organized, and professional branch appearance.
• Support preventative maintenance efforts for vehicles, forklifts, and branch equipment.
• Ensure equipment inspections and safety requirements are completed as required.
• Promote a culture focused on customer satisfaction and operational excellence.

Skills

Team Leadership

Customer Service Excellence

Inventory Management

Operational Planning

Employee Development

Communication & Relationship Building

Problem Solving & Critical Thinking

Decision Making

Time Management

Process Improvement

Organizational Skills

Education

High School Diploma or GED

Associate's Degree in Business Administration or related field (preferred)

Job description

FleetPride, the nation’s largest distributor of heavy‑duty truck parts, is seeking an Assistant Branch Manager in Rockford, IL. You will support daily branch operations, lead in the Branch Manager’s absence, and drive customer service and sales performance.

This role emphasizes inventory control, staff development, safety compliance, and process improvement to deliver outstanding service and branch results.