Assistant Branch Manager

FleetPride; Rockford (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401k

Life and AD&D

Paid time off

Holidays

Monthly bonus

Job summary

FleetPride, the nation’s largest distributor of heavy‑duty truck parts, is seeking an Assistant Branch Manager in Rockford, IL. You will support daily branch operations, lead in the Branch Manager’s absence, and drive customer service and sales performance.

This role emphasizes inventory control, staff development, safety compliance, and process improvement to deliver outstanding service and branch results.

Qualifications

• High School Diploma or GED.
• Valid driver’s license with acceptable driving record.
• Minimum 3 years in the heavy-duty truck parts industry with progressively increasing responsibilities.
• Experience in distribution, warehouse, branch, or parts sales environment.
• Strong leadership and team-development skills.
• Associate’s Degree in Business Administration or a related field (preferred).
• Experience with inventory control, purchasing, and branch operations (preferred).

Responsibilities

• Assist with the day-to-day management of branch operations.
• Lead branch activities in the Branch Manager’s absence.
• Monitor operational performance and drive continuous improvement.
• Ensure compliance with company policies, procedures, and safety standards.
• Support special projects and strategic branch initiatives.
• Recruit, interview, onboarding, and training employees.
• Coach, mentor, and develop team members to maximize performance.
• Schedule and assign work to ensure appropriate staffing levels and operational coverage.
• Foster a positive, customer-focused, and results-driven team environment.
• Assist in managing inventory, receiving, and replenishment activities.
• Review inventory reports and address discrepancies, negative quantities, and open transactions.
• Process inventory receipts and ensure accurate documentation.
• Assist with invoicing, cash handling, and vendor invoice processing.
• Recommend inventory additions and adjustments based on customer demand and sales trends.
• Maintain a clean, organized, and professional branch appearance.
• Support preventative maintenance efforts for vehicles, forklifts, and branch equipment.
• Ensure equipment inspections and safety requirements are completed as required.
• Promote a culture focused on customer satisfaction and operational excellence.

Skills

Team Leadership

Customer Service Excellence

Inventory Management

Operational Planning

Employee Development

Communication & Relationship Building

Problem Solving & Critical Thinking

Decision Making

Time Management

Process Improvement

Organizational Skills

Education

High School Diploma or GED

Associate's Degree in Business Administration or related field (preferred)

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business!

A well-established leader in the heavy-duty truck parts and commercial vehicle aftermarket industry is seeking an Assistant Branch Manager to support the daily operations of a high-performing branch location.

This role is ideal for an experienced parts professional who enjoys leadership, inventory management, customer service, and operational excellence.

The Assistant Branch Manager will partner with branch leadership to drive sales growth, maintain operational efficiency, develop employees, and ensure an outstanding customer experience.

What You’ll Do

Branch Operations & Leadership

• Assist with the day-to-day management of branch operations.
• Lead branch activities in the Branch Manager’s absence.
• Monitor operational performance and help drive continuous improvement.
• Ensure compliance with company policies, procedures, and safety standards.
• Support special projects and strategic branch initiatives.

Team Leadership & Development

• Assist with recruiting, interviewing, onboarding, and training employees.
• Coach, mentor, and develop team members to maximize performance.
• Help conduct employee performance evaluations and development discussions.
• Schedule and assign work to ensure appropriate staffing levels and operational coverage.
• Foster a positive, customer-focused, and results-driven team environment.

Customer Service & Sales Support

• Support counter sales activities and assist customers as needed.
• Ensure customers are greeted promptly and receive exceptional service.
• Help maintain order accuracy and timely order fulfillment.
• Support sales growth and customer retention initiatives.
• Promote a culture focused on customer satisfaction and operational excellence.

Inventory & Financial Management

• Assist in managing inventory levels, receiving, and replenishment activities.
• Review inventory reports and address discrepancies, negative quantities, and open transactions.
• Process inventory receipts and ensure accurate documentation.
• Assist with invoicing, cash handling, and vendor invoice processing.
• Recommend inventory additions and adjustments based on customer demand and sales trends.

Facility & Equipment Oversight

• Maintain a clean, organized, and professional branch appearance.
• Support preventative maintenance efforts for vehicles, forklifts, and branch equipment.
• Ensure equipment inspections and safety requirements are completed as required.

Qualifications Required

• High School Diploma or GED.
• Valid driver's license with an acceptable driving record.
• Minimum 3 years of experience in the heavy-duty truck parts industry with progressively increasing responsibilities.
• Experience working in a distribution, warehouse, branch, or parts sales environment.
• Strong leadership and team-development skills.

Preferred

• Associate's Degree in Business Administration or a related field.
• Previous supervisory or management experience.
• Experience with inventory control, purchasing, and branch operations.

Desired Skills

• Team Leadership & Coaching
• Customer Service Excellence
• Inventory Management
• Operational Planning
• Employee Development
• Communication & Relationship Building
• Problem Solving & Critical Thinking
• Decision Making
• Time Management
• Process Improvement
• Organizational Skills

Physical Requirements

• Ability to frequently lift, move, and carry parts weighing up to 60 pounds.
• Ability to work in both warehouse and office environments.
• Comfortable working around equipment, varying temperatures, dust, and vehicle traffic.

Why Join Us?

This is an excellent opportunity for a motivated leader looking to advance their career within a stable and growing organization.

You’ll play a key role in supporting branch operations, developing employees, driving customer satisfaction, and contributing to overall business success.

The annualized pay ranges vary based on work location.

The salary range for this position is $60,000.00 to $75,000.00, based on experience, skills, and qualifications.

Additional Compensation

• Monthly bonus.

Benefits

• Health insurance
• Dental
• Vision
• 401k
• Life and AD&D
• Paid time off
• Holidays

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Headquartered in Irving, TX, FleetPride is the nation’s largest distributor of heavy duty parts and service in the independent heavy duty aftermarket.

FleetPride’s sophisticated network of over 450 locations, more than 110 service centers, and six distribution centers ensures customers get the parts and services they need, when and where they need them.

We also offer heavy duty expertise with some of the best and brightest people in the industry.

FleetPride offers career opportunities for self-motivated professionals and now boasts more than 5,500 experts who are empowered and driven to create tailored solutions and solve problems for each customer’s unique needs.