Assistant Branch Manager: Lead Growth & Service

Attain Finance; Sand Springs (OK); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Heights Finance, part of the Attain Finance family, is hiring an Assistant Branch Manager in Sand Springs, OK. You will work with the Branch Manager to guide the team and deliver exceptional service to customers seeking financial solutions.

The role emphasizes fostering branch growth, guiding loan processes, managing delinquency, and developing the team through coaching and training, with full-time hours and benefits starting day one.

Qualifications

• Community Impact: Demonstrated ability to make a positive difference in the community by assisting others.
• Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational Background: High School diploma or equivalent; associate or bachelor's degree is a plus.
• Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Skills

Community Impact

Leadership and Influence

Career Development

Customer Guidance

Team Support

Industry Experience

Education

High School diploma or equivalent; associate or bachelor's degree is a plus

Job description

Heights Finance, part of the Attain Finance family, is hiring an Assistant Branch Manager in Sand Springs, OK. You will work with the Branch Manager to guide the team and deliver exceptional service to customers seeking financial solutions.

The role emphasizes fostering branch growth, guiding loan processes, managing delinquency, and developing the team through coaching and training, with full-time hours and benefits starting day one.