Assistant Branch Manager — Lead Growth and Service Excellence

Heights Finance Corporation; Aiken (SC); On-site; USD 24,000 - 34,000; Full time

Job summary

Heights Finance Corporation is seeking an Assistant Branch Manager in West Aiken, SC to support the Branch Manager, lead the team, and deliver exceptional customer service for securing financial solutions.

The role emphasizes growing the branch, guiding loan processes, assisting with delinquency management, coaching staff, and sustaining ongoing development. Schedule is full-time, Monday–Friday, with a competitive hourly rate.

Qualifications

• Demonstrated ability to make a positive difference in the community through service or leadership.
• Proven leadership and influence skills with a focus on growth.
• Commitment to career development and continuous learning.
• Experience guiding clients through processes with solid advice.
• Ability to support and develop team members in a collaborative environment.
• High School diploma or equivalent; college degree is a plus.
• Industry experience in consumer finance or banking preferred (1–2 years).

Responsibilities

• Foster Branch Growth: implement marketing strategies, nurture relationships, and support daily operations.
• Guide Loan Processes: assist with new and refinanced loans while ensuring compliance.
• Support Delinquency Management: address delinquent accounts and find solutions.
• Lead by Example: maintain high customer service standards and professional conduct.
• Inspire the Team: coach, train, and support staff to reach potential.
• Continue to Evolve: pursue ongoing training and development, future succession planning.

Skills

Community Impact

Leadership

Career Development

Customer Guidance

Team Support

Education

High School diploma or equivalent; associate or bachelor’s degree is a plus

Job description

Heights Finance Corporation is seeking an Assistant Branch Manager in West Aiken, SC to support the Branch Manager, lead the team, and deliver exceptional customer service for securing financial solutions.

The role emphasizes growing the branch, guiding loan processes, assisting with delinquency management, coaching staff, and sustaining ongoing development. Schedule is full-time, Monday–Friday, with a competitive hourly rate.