Assistant Branch Manager

Kids for the Future; St. Francis (MN); On-site; USD 53,241 - 70,988; Full time

Job summary

TopLine Financial Credit Union is seeking an Assistant Branch Manager in Saint Francis, MN. The role oversees branch operations, staff supervision, and service levels while driving sales goals and member satisfaction.

The position requires a high school diploma (or equivalent) and at least three years of teller experience. Strong communication, organizational, and leadership skills are essential for success in this role.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong organizational skills are required to manage branch operations.
• Ability to supervise and motivate staff to achieve sales goals.
• Leads by example and ensures excellent customer service.
• Good math aptitude and 90% accuracy on ten-key calculations are essential.

Responsibilities

• Manage day-to-day operations of the branch.
• Supervise Financial Services Representatives and branch staff.
• Open and close personal and business accounts (IRA, Money Market, CDs, checking).
• Interview credit applicants, assess credit qualifications, and assist in loan disbursal decisions.
• Maintain knowledge of depository, investment, and lending products.

Skills

Verbal communication

Written communication

Organizational skills

People supervision

Math and ten-key accuracy

Education

High school diploma or equivalent

Three years teller experience

Job description

• Location 23280 Saint Francis Boulevard NW,Saint Francis, MN, 55070,United States
• Employee Type FT Exempt

Description

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our TopLine team that is dedicated to building life-long relationships to help our members reach and manage their financial goals.

The Assistant Branch Manager is responsible for managing and guiding branch staff with vision and a strategic focus towards goals and objectives as outlined in the TopLine Strategic Plan. Promotes branch growth and profitability, consistently providing Red Book Service while communicating effectively and professionally in each interaction with members and staff. Maintains direct responsibility for the day to day operations of the teller department and manages the activities of the Financial Services Representatives in a professional environment oriented to sales and service.

A successful Assistant Branch Manager will be able to do:

• Commits to TopLine’s strategic and corporate goals.
• In the Branch Manager’s absence, is responsible for the operation of the branch, including, but not limited to, personnel, the physical property, level of service, business results, and all matters that contribute to the operation of the branch.
• Supports the sales environment by personally selling and referring and by coaching others to do the same.
• Supervise the work of FSR’s and other branch staff.
• Opens and closes personal and business accounts and products including, but not limited to, IRA accounts, Money Market accounts, Certificates of Deposit, checking accounts, and secondary savings accounts.
• Interviews credit applicants, completes credit scoring, evaluates security position, analyzes credit qualifications, completes information for loan disbursal and where applicable, recommends exceptions to Loan Operating Policy on credit applications.
• Maintains a thorough working knowledge of all aspects of TopLine operations, depository products, investment products, and lending products.

Salary Range: $53,241.46 - $70,988.62 (salary)

At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.

Requirements

• High school degree or equivalent and a minimum of three years teller experience at a financial institution essential.
• Excellent verbal and written communication skills essential.
• Ability to supervise and motivate others to obtain sales goals.
• Ability to meet deadlines essential.
• Strong organizational skills.
• Demonstrated ability to train, coach, and direct others. Leads by example.
• Demonstrated ability to meet branch sales goals and objectives.
• Good math aptitude and ten key skills with 90% accuracy essential.
• Must present a professional image as representative of the credit union.
• Ability to work effectively with people in a diverse environment that encompasses regular deadlines, where change is always possible and flexibility is required.
• Personal Computer skills, Microsoft Office Suite software essential.