Assistant Branch Manager

Morales Group, Inc; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Short- and long-term disability insurance

Paid baby bonding time

Generous PTO policy

Professional development opportunities

Passport Program for team engagement

Job summary

A staffing and supply chain solutions company in Indianapolis is seeking an Assistant Branch Manager to support recruitment operations and client communication. The role involves executing recruitment strategies, managing candidate experiences, and enhancing operational efficiency. Ideal candidates should possess strong organizational and problem-solving skills, with at least two years of staffing experience preferred. This position offers a comprehensive benefits package including disability insurance and professional development opportunities.

Qualifications

• Minimum of two years of recruitment or staffing experience preferred.
• Prior experience in a high-volume staffing or recruitment environment strongly preferred.
• Leadership or team lead experience a plus.

Responsibilities

• Support execution of branch recruitment strategies for timely order fulfillment.
• Coordinate job postings and sourcing efforts across multiple platforms.
• Serve as a point of contact for client recruitment-related communication.

Skills

Strong organizational skills

Problem-solving skills

Excellent written communication

Excellent verbal communication

Detail-oriented

Bilingual in Spanish

Education

High School Diploma or GED

Tools

ATS platforms

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Morales Group is a nationally recognized Indianapolis based staffing and supply chain solutions company. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net

Why Morales Group?

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination to overcome challenges and achieve success together.

If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble, and people-smart leaders to help pave the way.

The Position:

The Assistant Branch Manager – Recruiting plays a critical role in supporting branch operations with a primary focus on recruitment execution, client communication, and fulfillment performance. This role partners closely with the Branch Manager to implement recruitment strategies, drive order fulfillment, support client relationships, and lead day-to-day recruiting activities within the branch.

Serving as a key liaison between recruiters, clients, account managers, and onsite teams, the Assistant Branch Manager helps ensure a strong candidate experience, high-quality placements, compliance, and consistent service delivery. This role supports team performance, operational efficiency, and culture while living out Morales Group’s Mission and Core Values daily.

The Duties:

Recruitment Operations & Order Fulfillment

• Support execution of branch recruitment strategies to achieve timely and compliant order fulfillment
• Assist in managing the full recruitment lifecycle including sourcing, screening, placement, onboarding, and follow-up
• Coordinate job postings and sourcing efforts across platforms including ATS, Indeed searches, job fairs, community partnerships, and social media initiatives
• Support staffing recruitment initiatives focused on barrier elimination and improved candidate experience
• Track uncontacted leads and assist in driving candidate pipelines to meet branch demand
• Ensure accurate documentation of candidate, employee, and client activity within the ATS

Client Engagement & Communication

• Serve as a point of contact for recruitment-related communication between clients, account managers, onsite managers, and recruiting teams
• Support client meetings, check-ins, onboarding of new clients, and documentation of client activity
• Assist with addressing client concerns related to fulfillment, candidate quality, speed-to-hire, and service delivery
• Help facilitate cadenced client meetings focused on process improvement, resume review, and candidate submission flow
• Collaborate with Branch Manager to identify fulfillment barriers and implement solution-driven initiatives

Team Leadership & Performance Support

• Support day-to-day leadership of recruiters and administrative teammates
• Assist with coaching recruiters on sourcing methodologies, activity expectations, and fulfillment best practices
• Participate in 1:1s, team meetings, and execution of EOS L10 action items
• Monitor recruitment KPIs and performance metrics, escalating risks or trends as needed
• Support retention efforts by proactively addressing teammate concerns and escalating when appropriate

Compliance, Quality & Risk Management

• Ensure recruiting and placement activities align with company policies, client requirements, and applicable regulations
• Assist with internal audits related to client screening, documentation, and compliance
• Support safety initiatives, onboarding accuracy, and correct communication of teammate benefits
• Maintain high standards of confidentiality and ethical conduct
• Partner cross-functionally with Operations, Account Management, Payroll, Safety, and Sales teams
• Escalate ideas, concerns, and opportunities related to open orders, recruitment tactics, and internal processes
• Support continuous improvement initiatives related to speed-to-hire, candidate experience, and fulfillment accuracy
• Participate in training, professional development, and community engagement initiatives

The Qualities:

• Strong organizational, planning, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced, high-volume environment
• Excellent written and verbal communication skills
• Detail-oriented with strong follow-through
• Proficiency in ATS platforms and MS Office (Word, Excel, PowerPoint, Outlook)
• Minimum of two (2) years of recruitment or staffing experience preferred
• Prior experience in a high-volume staffing or recruitment environment strongly preferred
• Leadership or team lead experience a plus
• Live out our mission and core values daily.
• High School Diploma or GED preferred
• Bilingual in Spanish is a plus but not required.

Morales Group Benefits:

• Short- and long-term disability insurance
• Paid baby bonding time
• Generous PTO policy
• Professional development opportunities including, tuition reimbursement, and leadership workshops
• Passport Program for team engagement and culture-building

What we value:

Be Humble

Show up with no Ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Shine bright when there is darkness.

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.