Assistant Branch Manager

First National Bank of Bastrop; Elgin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

Tuition reimbursement

Employee Stock Ownership Plan

Job summary

First National Bank of Bastrop is looking for a dedicated individual to oversee branch operations in Elgin, Texas. The ideal candidate will manage compliance, audit, and operational policies while also leading the team in delivering exceptional customer service. This role demands a minimum of three years of banking experience and a high school diploma. Bilingual candidates and those with leadership skills will be highly regarded.

The position offers numerous employee benefits including paid time off, medical insurance, and opportunities for professional development.

Qualifications

• Must have a minimum of three years of banking experience.
• Bilingual in English and Spanish is preferred.
• Experience in a leadership role is preferred.

Responsibilities

• Oversee compliance and audit policies at the bank.
• Manage risks with compliance and operational controls.
• Coach team members and assist customers with transactions.

Skills

Customer relationship management

Bank compliance knowledge

Effective communication

Leadership

Education

High School Diploma or equivalent

Bachelor's degree in business-related field

Job description

Employer Paid Benefits

• Paid time off
• Paid parental leave
• Paid volunteer time
• Employee Stock Ownership Plan with 401(k) Provisions (KSOP) with match
• Up to $850 match on Health Savings Account (qualifying medical plan required)
• Life/AD&D/LTD insurance
• Tuition reimbursement

Optional Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Supplemental coverages
  • Short term disability
  • Cancer
  • Critical Illness
  • Accident
• Medical Spending Accounts
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Dependent Care FSA

Responsibilities

• Responsible for the overall branch administration of the Bank’s compliance, audit, and operational policies and procedures.
• Supports Branch Staff in meeting operational objectives by managing all risks with compliance and audit controls.
• Develops team using FNB Leadership Model, i.e., coaching, performance management, and acts as a player coach by modeling our Mission and Core Values to deliver a rewarding experience. Assists customers by processing a variety of financial transactions efficiently and accurately according to established policies and procedures.
• Reinforces and maintains accountability for execution of the Bank’s strategic initiatives.
• Serves as a subject matter expert and point of escalation for customer complaints, complex transactions, balancing discrepancies, or other operational matters.
• Engages all team members and business partners as appropriate.
• Maintains the required knowledge of operational policies and procedures, and other compliance requirements that pertain to the Retail Bank.
• Leverages the Community Relationship Model to support customer new account origination, maintenance, and reaching retail banking performance objectives.
• Other duties as assigned.

Bank Secrecy Act Duties

In the performance of respective tasks and duties, this position must maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security, and Bank policies and procedures.

Company Conformance

In compliance with all applicable regulations and Bank policies, this position is expected to successfully produce quality work within deadlines, with or without supervision; interact professionally with other employees, customers, and vendors, while always respecting confidentiality of customer information. The employee will work effectively as a team contributor on all assignments and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The employee is also encouraged to actively represent the Bank to customers and the general public in ways that promote the integrity, validity, and mission of the Bank by participating in community organizations, events, and activities. The employee is expected to maintain a commitment to continuing education in the banking field through self‑study and both in‑house and outside training opportunities in all applicable banking policies, procedures, and regulations.

Regular and punctual attendance is expected, and appropriate attire is required at all times, while either performing job functions or representing the Bank at outside events and activities.

Required Minimum Qualifications

• High School Diploma or equivalent.
• Three years of directly related banking experience.

Preferred Qualifications

• Bilingual in English and Spanish.
• Bachelor’s degree in business‑related field.
• First National Bank of Bastrop experience.
• Two years of demonstrated leadership experience.

Additional Knowledge, Skills, and Abilities

• General knowledge of First National Bank of Bastrop products and services.
• General knowledge of banking procedures, policies, and appropriate regulatory understanding related to job functions listed.
• Proven ability to identify customer needs and tailor features and benefits of products/services to customers with differing needs.
• Demonstrated ability to make personal connections, engage and educate customers, ask open‑ended questions and use listening skills to establish trust and build lasting customer relationships. Working knowledge of Silverlake system or comparable banking platform; nCino preferred. Effective time management.