Assistant Branch Manager

Climate Pros, LLC; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Climate Pros, LLC is seeking an Assistant Branch Manager in Cleveland, OH to help lead daily operations, drive profitability, and promote a strong customer-focused culture. You will work closely with the Branch Manager to coach service and installation staff, manage forecasts and budgets, and ensure adherence to policies and safety standards.

The role emphasizes team development, performance feedback, and implementing strategic plans to meet sales goals while maintaining high service quality and

Qualifications

• Strong interpersonal/communication skills (oral and written).
• Self-starting and motivated to work as part of a team toward common goals.
• Ability to analyze cost and forecast data to support branch goals.
• Experience building team culture through recruiting, motivating, and training staff.
• Promote a safe, accident-free, and healthy work environment.
• Demonstrated multi-tasking, time management, and prioritization abilities.
• Strong analytical skills, financial acumen, and attention to detail.
• Computer proficiency with Microsoft Office preferred.

Responsibilities

• Assist the Branch Manager with operational and financial activities to support profitability and performance.
• Provide day-to-day leadership reflecting the company’s mission and core values.
• Help establish a team culture among service and installation personnel and maintain customer satisfaction.
• Administer and reinforce company policies and procedures across the branch.
• Support employee engagement with coaching, feedback, and timely performance input.
• Assist with budgets, forecasts, and branch reports; monitor paperwork flow.
• Aid in inventory control, including cost of goods, turn ratio, and receiving products.
• Assist with recruiting, onboarding, and training branch employees.
• Review financial and operational data with the Branch Manager to identify trends and corrective actions.
• Support optimization of branch operations to improve service and efficiency.
• Assist in developing new programs and executing plans to meet sales goals.
• Support sales plans to retain and expand the customer base.
• Collaborate with local management to maintain safety best practices in the field.

Skills

Interpersonal skills

Self-motivation

Team collaboration

Analytical skills

Time management

Computer proficiency

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

The Assistant Branch Manager supports the overall success and management of the branch. The Assistant Branch Manager assists with planning, organizing, coordinating, and controlling branch activities and functions to achieve revenue goals and objectives while maintaining a strong customer focus, leveraging the brand, and supporting employee development.

Duties And Responsibilities

• Assist the Branch Manager with operational and financial activities that support branch profitability and performance.
• Provide day-to-day leadership and support to the organization that reflects the mission and core values of the company.
• Help establish a team culture among service and installation personnel and support a high standard of customer satisfaction.
• Consistently administer and reinforce company policies and procedures throughout the branch.
• Support employee engagement and job satisfaction by providing coaching, feedback, and timely performance input to the Branch Manager.
• Assist with business forecasts, budgets, and other reports and monitor the timely flow of paperwork necessary to the branch.
• Assist with inventory control, including knowledge of cost of goods, turn-ratio, ordering, and receiving products.
• Assist with recruiting, selecting, onboarding, and training branch employees.
• Review financial and operational information with the Branch Manager to identify trends and prospective problem areas and support timely corrective action.
• Support the Branch Manager in optimizing branch operations to provide service, complete tasks, and otherwise perform in an efficient manner.
• Assist in developing new programs and executing established plans to meet and exceed sales goals.
• Support the execution of sales plans designed to retain and expand the branch’s customer base.
• Partner with the Branch Manager, local management, and personnel to maintain best practices for safety in the field.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education And Experience

• Strong interpersonal/communication skills. (Oral and written)
• Ability to self-start, motivate individuals, and work effectively as part of a team toward a common goal.
• Ability to analyze cost and forecast data to support alignment with the branch’s goals and objectives.
• Ability to build team culture by supporting the recruiting, motivation, and training of staff.
• Ability to promote and maintain a safe, accident free, and healthy work environment.
• Demonstrated proficiency with multi-tasking alongside time management skills and the ability to prioritize and plan.
• Strong analytical skills, financial acumen, and attention to detail.
• Computer proficiency. (Microsoft preferred)
• Must be able to assist with estimating and processing field change orders with a sense of urgency.
• Self-motivated to follow through the estimate process from inception to completion.
• Minimum of 5 years of experience in a fast-paced service organization, with demonstrated leadership or supervisory experience.
• Bachelor’s degree preferred, and 2 to 4 years related experience, or equivalent combination of education and experience.

Key performance indicators (KPI’s)

Physical Requirements And Working Conditions

Regularly required to sit, stand, and walk; occasionally lift and/or move up to 15 pounds; noise level is usually moderate. All employees may be required to visit a customer site and/or complete a ride along with a field technician as part of their employment.

EEO statement

Climate Pros is proud to be an Equal Employment Opportunity and Affimative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.