Assistant Branch Manager

FNB Corporation; Boardman Township (OH); Remoto; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

FNB Corporation invites applications for an Assistant Branch Manager in Boardman, Ohio. This role focuses on delivering exceptional customer service, managing sales activity, and coaching branch staff to meet referral and sales goals.

The position requires banking knowledge, 2+ years of related experience, and strong communication, organizational, and interpersonal skills. The role involves teller duties, vault cash oversight, and ensuring adherence to policies in a fast-paced retail environment.

Competenze

• High School or GED required.
• Minimum 2 years of related experience.
• Banking knowledge and sales experience preferred.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but not required.

Mansioni

• Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain effective data quality for all referrals, customers, and applicants using FNB approved branch technology.
• Assist with daily sales activity through branch staff coaching, pre-shift sales huddles, and monitoring sales results.
• Coordinate and complete operational duties, schedule work, monitor workflow, open/close the office, manage vault cash, and ensure policy adherence.
• Perform traditional teller transactions as needed.
• Support risk management by following F.N.B. risk policies and procedures.

Conoscenze

Customer service

Communication

Organizational skills

Detail-oriented

Sales experience

PC literacy

Interpersonal skills

Formazione

High School diploma or GED

Strumenti

MS Word

MS Excel

MS PowerPoint

Descrizione del lavoro

## Assistant Branch ManagerApply: Boardman, OH: Full time: Posted Today: 2026-02439## Primary Office Location:670 Boardman-Poland Road. Boardman, Ohio. 44512.## **Join our team. Make a difference - for us and for your future.**Position Title: Assistant Branch ManagerBusiness Unit: RetailReports to: Varies Based on AssignmentPosition Overview:This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.Primary Responsibilities:Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions.Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Performs traditional teller transactions as needed.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School or GEDMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:2Skills Required to Perform the Primary Responsibilities of this Position:Excellent customer service skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsDetail-orientedAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Intermediate LevelMS PowerPoint - Basic LevelExperience in a related position.Knowledge of banking policies, procedures consumer products and services.Sales and customer service skills.Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.Physical Requirements or Work Conditions Beyond Traditional Office Work:N/A