Assistant Branch General Manager

Lowe's Companies, Inc.; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Lowe's Companies, Inc. is seeking an Assistant General Manager for their distribution center in Charlotte, North Carolina. This role involves overseeing daily operations and ensuring maximum efficiency while providing guidance to a team of Operations Managers.

The ideal candidate should have significant experience in distribution operations, a background in leadership, and a strong commitment to safety protocols. With a focus on developing talent and fostering a productive work environment, this position is integral to achieving strategic objectives.

Qualifications

• 5-7 years of experience in distribution operations within a large-volume distribution center.
• 3-5 years of leadership experience with direct report responsibility.
• Experience in building a culture of safety.

Responsibilities

• Manage daily operations in a large distribution center.
• Execute production plans meeting customer service expectations.
• Develop staffing plans based on operational needs.
• Ensure safety policies are followed and facilities are maintained.

Skills

Distribution operations experience

Safety compliance

Leadership

Team development

Education

HS Diploma or equivalent

Bachelor's degree in Business or related field

Job description

The Assistant General Manager, under direction of the Regional General Manager, manages daily operations in a million+ square foot distribution center. This includes responsibility for the performance of a team of Operations Managers along with execution of all operational functions in the facility, including: (1) developing and executing daily and weekly operational plans; (2) meeting and exceeding customer service requirements; (3) maximizing quality, throughput, and productivity of the facility; (4) managing a diverse and talented associate population; (5) nurturing a positive (associate relations), focused, safe and productive work environment; and (6) ensuring all corporate policies and procedures are followed consistently and short and long term plans are implemented.

Essential Functions

• Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency in a safe manner
• Develops and implements short and long-range staffing plans based on productivity objectives and forecasted volume requirements
• Ensures or leads daily balancing of labor availability and volume requirements throughout the facility
• Ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized
• Ensures daily inspection of physical condition of distribution center and equipment and directs needed maintenance and/or repair
• Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Recruits, hires, trains, develops, and retains effective shift management teams
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs
• Sets goals and communicates clear expectations for managers, and provides timely and constructive feedback
• Provides the resources and support needed for successful and safe facility operations
• Communicates effectively with managers and associates regarding business objectives or current issues
• Provides management team members with meaningful developmental opportunities and prepares them for upward promotion if interested
• Sponsors and helps lead the entire facility through change

Minimum Requirements

• HS Diploma or equivalent.
• 5-7 years of distribution operations experience in a large volume, automated distribution center environment
• 3-5 years of leadership experience with direct report responsibility
• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers

Preferences

• Bachelor's degree in Business, Transportation, Supply Chain Management, or equivalent experience.
• Experience recruiting, developing, and retaining an effective management team.
• Experience creating and managing a budget.
• Experience identifying and resolving significant process improvement opportunities.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.