Assistant Banking Center Manager - Edmond (15th & I-35)

MidFirst Bank; Edmond (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Banking Center Manager to lead a dynamic team in Edmond. This role involves overseeing daily operations, providing exceptional customer service, and driving sales through relationship building and community outreach. The ideal candidate will possess strong leadership skills, a proven sales background, and the ability to motivate a team to exceed goals. Join a forward-thinking bank that values innovation and customer satisfaction, and take the next step in your career with a role that promises growth and impact in the banking sector.

Qualifications

• 3+ years of successful sales experience in an incentive-driven environment.
• Ability to lead and motivate teams while addressing conflicts positively.

Responsibilities

• Assist in daily operations and support staff in meeting sales goals.
• Build and maintain customer relationships to sell financial products.

Skills

Sales Experience

Leadership Skills

Customer Service

Conflict Resolution

Proficiency in Microsoft Applications

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Assistant Banking Center Manager - Edmond (15th & I-35)

Job Category: Banking

Requisition Number: OKTEM003860

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• Posted: January 15, 2025
• Full-Time

Locations

Edmond, OK 73013, USA

Description

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.

Duties will include, but are not limited to, the following:

• Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed).
• Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services.
• Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services.
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships.
• Respond to customer inquiries and concerns to create positive solutions/outcomes.
• Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities.
• Ensure security measures are adhered to regarding opening and closing procedures.
• Supervisory duties will include, but are not limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations.

Required Skills:

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
• Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position.

Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense.

• Availability to work weekends and/or extended hours as required.
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.).

Preferred Skills:

• Extensive knowledge and familiarity of banking products and services.
• Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment.

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations:

• Monday - Thursday from 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. - 6:00 p.m., and Saturday from 8:00 a.m. to 1:00 p.m. (Full time employees are scheduled for 40 hours per week within these time frames).
• Candidates must be available to work weekend hours.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.