Assistant Banking Center Manager - Boardwalk

Socket.dev; Kansas City (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

401(k) company match

PTO

Tuition reimbursement

Job summary

Central Bank of the Midwest in the Kansas City area seeks a results-driven team leader to guide a retail banking unit and drive customer excellence.

This role emphasizes building rapport with stakeholders, mentoring staff, and aligning daily operations with strategic goals.

If you have leadership experience in banking and a passion for service, you’ll thrive in a culture that values belonging, development, and community impact.

Qualifications

• Strong leadership, coaching, and motivational skills for leading and developing a team.
• Background in driving sales goals, coaching to performance targets, and maintaining high customer service standards.
• Ability to learn and execute internal operating policies, procedures, and regulations (banking or regulated environment a plus).
• Thorough knowledge of bank products and services.
• Strong verbal, reading, listening, and written communication skills; team player from diverse backgrounds.
• Bachelor’s or Associates degree preferred; or equivalent training/experience.
• Willingness to assume additional responsibilities/duties/projects.
• Must maintain a current, valid driver’s license.

Responsibilities

• Lead and develop a team with strong leadership and motivation.
• Drive sales goals while maintaining high customer service standards.
• Learn and implement internal policies, procedures, and regulations.
• Promote thorough knowledge of bank products and services.
• Collaborate with diverse internal and external stakeholders.

Skills

Leadership

Sales coaching

Customer service

Bank products knowledge

Communication skills

Teamwork

Driver's license

Education

Bachelor’s or Associate degree

Job description

What You'll Do

As a valued member of the broader retail bankingteam, you will be relied upon to assist the retail banking process and to contribute value to the bank’s retail banking decisions. You will build rapport with internal and external stakeholders and become a key player in an essential function of our bank. You will perform a wide variety of functions for the retail banking team. You will engage with internal and external customers while providing legendary service levels. Your strong combination of interpersonal, analytical, and decision-making skills makes you a valued resource and partner.

Central Bank Offers This:

• Competitive Salary; determined by experience and skills
• Comprehensive Benefits package that includes; 401(k) company match, Paid-Time Off (PTO), Volunteer Days Off (VTO)
• Paid Federal Holidays
• Tuition Reimbursement

About Central Bank

At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals.

Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations – and thus – better decisions around the most important issues we face as an organization and community of professionals.

Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better – together.

Qualifications

You’ve Got This:

• Strong leadership, coaching, and motivational skills for leading and developing a team.
• Background in driving sales goals, coaching to performance targets, and maintaining high customer service standards.
• Ability to learn and execute internal operating policies, procedures, and regulations (prior banking or regulated environment experience a plus, but not required).
• Thorough knowledge of bank products and services.
• Strong verbal, reading, listening, and written communication skills. Ability and desire to work as part of a team, and with people of diverse backgrounds
• Bachelor’s or Associates degree preferred; or equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
• Willingness to assume additional responsibilities/duties/projects as they arise.
• Must maintain a current, valid driver’s license