Banking Center Manager - Midtown/Westport

Central Bank; Kansas City (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Medical, dental, and vision coverage

401(k) Savings Plan with company match

Paid time off and holidays

Job summary

Central Bank in Kansas City, MO, seeks a Banking Center Manager to lead daily operations, drive profitability, and implement annual sales and marketing plans to reach deposits, loans and customer retention goals.

You will hire, develop and motivate staff, build relationships with community partners, and ensure security and compliance while delivering a Legendary Experience for customers.

Qualifications

• 2+ years in Banking or Retail Operations with a proven track record in management.
• Strong ability to lead, develop and motivate teams to meet goals.
• Excellent written, verbal, interpersonal and presentation skills.

Responsibilities

• Oversee profitability and efficient operation of the banking center.
• Achieve annual deposit, savings, loan referral, and customer retention goals.
• Establish and execute an annual sales and marketing plan to hit targets.
• Hire, develop, and motivate associates to deliver exceptional service.
• Build relationships with external community stakeholders.
• Ensure adherence to security procedures and bank policies while maintaining compliance.
• Lead sales development activities including incentive and referral training.
• Foster a FUN and SPIRITED environment delivering a Legendary Experience.

Skills

Banking Operations

Management Experience

Customer Service

Sales & Retail Banking

Interpersonal Skills

Public Speaking

Education

Bachelor’s degree in Business, Finance, or related field

Tools

MS Office

Excel

PowerPoint

Job description

• Responsible for the overall profitability and efficient operation of the banking center.


• Commits to annual deposit, savings, loan referral, and customer retention goals for the banking center.


• Establishes and implements an annual sales and marketing plan to achieve targeted goals.


• Responsible for hiring, developing and motivating associates ensuring all associates are service and focused.


• Responsible for building and maintaining relationships with external stakeholders within our communities.


• Ensures adherence to established security procedures and reporting requirements, and ensures that personnel comply with established bank operating procedures and practices.


• Responsible for sales development activities including incentive program training, referral training, product and services coaching and other activities.


• Creates a FUN and SPIRITED environment to ensure that quality service is provided, sales goals are met, and operations and accounting requirements are satisfied.


• Sets a professional example for the associates in all areas providing for a Legendary Experience.

Central Bank Offers This

• Competitive compensation that includes base salary plus bonus, tailored to your experience and skills.


• Comprehensive Benefits - Medical, dental, and vision coverage, plus company-paid life insurance


• 401(k) Savings Plan with company contributions:


• Automatic 4% company contribution—no employee contribution required.


• 50% match on the first 6% you contribute.


• 18 Days of Paid-Time Off (PTO), Birthday PTO Day, and 11 paid federal bank holidays annually!


• Tuition Reimbursement to help you pursue your educational goals and career advancement.


• Career Growth: We’re proud of our \"promote from within\" philosophy.

You’ve Got This:

• Spanish Speaking / Bilingual Highly Preferred


• Minimum of 2 years Banking or Retail Operations experience, Management experience with demonstrated results


• Excellent written, interpersonal, communication and presentation skills.


• Proficient in MS Office, Word, Excel, PowerPoint


• Highly organized; solid time management skills,


• Must be able to read/analyze/interpret data into executable plans that drive business outcomes


• Strong follow-up and excellent client-facing skills.


• Public speaking or training facilitation experience


• Ability to juggle multiple issues simultaneously and prioritize needs of the business.


• Professional, results-driven attitude and flexibility to work in different environments


• Ability to collaborate with associates and leaders in all levels of the organization


• Strong business acumen, facilitation and group leadership skills


• Skilled relationship and rapport building skills


• Bachelor’s degree in Business, Accounting, Finance, or related field experience

About Central Bank

At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals.

Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals.

Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together.