Assistant Banking Center Manager - Boardwalk

Centralbancompany; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

401(k) match

PTO

Volunteer days off

Paid holidays

Tuition reimbursement

Job summary

Central Bank of the Midwest is seeking a dynamic retail banking leader to support the team and drive customer-focused outcomes in the Kansas City market. You will guide staff, coach on sales goals, and uphold high service standards while building relationships with customers and stakeholders to inform retail banking decisions.

You will engage with internal and external customers, lead with a strong service mindset, and contribute to essential banking initiatives while promoting teamwork and

Qualifications

• Leadership and coaching experience within a banking or customer-facing environment.
• Strong communication skills across verbal, written, and listening.
• Experience driving sales goals and maintaining high customer service standards.

Responsibilities

• Assist the retail banking process and contribute to bank decisions.
• Build rapport with internal and external stakeholders and customers.
• Lead and develop a retail banking team with a focus on service excellence.
• Learn and apply internal operating policies and regulations as applicable.

Skills

Leadership

Coaching

Communication

Sales targets

Customer service

Team work

Education

Bachelor's or Associate degree

Job description

What You'll Do

As a valued member of the broader retail bankingteam, you will be relied upon to assist the retail banking process and to contribute value to the bank's retail banking decisions. You will build rapport with internal and external stakeholders and become a key player in an essential function of our bank. You will perform a wide variety of functions for the retail banking team. You will engage with internal and external customers while providing legendary service levels. Your strong combination of interpersonal, analytical, and decision-making skills makes you a valued resource and partner.

Central Bank Offers This:

• Competitive Salary; determined by experience and skills
• Comprehensive Benefits package that includes; 401(k) company match, Paid-Time Off (PTO), Volunteer Days Off (VTO)
• Paid Federal Holidays
• Tuition Reimbursement

About Central Bank

At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals.

Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations – and thus – better decisions around the most important issues we face as an organization and community of professionals.

Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better – together.

You've Got This:

• Strong leadership, coaching, and motivational skills for leading and developing a team.
• Background in driving sales goals, coaching to performance targets, and maintaining high customer service standards.
• Ability to learn and execute internal operating policies, procedures, and regulations (prior banking or regulated environment experience a plus, but not required).
• Thorough knowledge of bank products and services.
• Strong verbal, reading, listening, and written communication skills. Ability and desire to work as part of a team, and with people of diverse backgrounds
• Bachelor's or Associates degree preferred; or equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
• Willingness to assume additional responsibilities/duties/projects as they arise.
• Must maintain a current, valid driver's license