Assistant Bakery Manager

Nothing Bundt Cakes #34; Nashville (TN); On-site; USD 26,518 - 39,674; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Employee discounts

Training & development

401(k)

Job summary

Nothing Bundt Cakes in Nashville, TN is seeking an Assistant Bakery Manager to work with the Bakery Manager and team to deliver the highest-quality cakes, a warm guest experience and NbC culture.

You will help lead guest experience, cake production, brand and merchandise presentation, and team performance while supporting recruiting, training, and day-to-day operations. This role includes hands-on coverage and participation in events to promote the brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in retail, restaurant or foodservice, preferably in a lead role.
• Demonstrated success coaching others and achieving productivity goals.
• Basic proficiency in Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Prioritizes the guest experience and models superior guest engagement.
• Leads all aspects of guest experience, cake production, brand and merchandise presentation, and inventory control with the Bakery Manager.
• Supports recruiting, selecting and training team members, directing daily work, and providing performance feedback.
• Ensures product, service, bakery environment, and visual standards meet NbC policies and health standards.
• Executes operational and administrative tasks, such as scheduling, inventory, and payroll processing, as directed.
• Co-manages special-order fulfillment for guests and corporate accounts, including large orders.
• Assists in opening and closing the bakery, including cash handling.
• Coordinates marketing activities and brand-building events in the local community.
• Maintains knowledge of bakery roles to support coverage as needed.

Skills

Guest-facing experience

Leadership

Communication

Team engagement

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits

• Health insurance
• Paid time off
• Bonus based on performance
• Employee discounts
• Training & development
• 401(k)

Position Summary

The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Accountabilities/Duties

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control.
• Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
• Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by helping to coordinate and participate in special, brand-building events.
• Maintains hands‑on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Core Values and Leadership Competencies

• Servant's Heart
  • o Goes above and beyond to support and develop the team and create a superior guest experience.
  • o Keeps the good of the team and guest ahead of personal interests or gain.
  • o Leads by example and displays humility and empathy for others.
• Spirit of a Champion
  • o Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
  • o Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • o Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
• Genuine Connections
  • o Projects warmth, enthusiasm and optimism that attracts and energizes others.
  • o Builds positive, productive relationships and communicates often and openly.
  • o Serves as a strong Cake Celebrity/Brand Ambassador in the local community.

Knowledge, Skills and Abilities

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem‑solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications, and Work Experience Requirements

• High school diploma or GED; post‑secondary education is a plus.
• 1‑3 years of guest‑facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability

• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Benefits (Full‑Time)

Full‑time team members enjoy a comprehensive benefits package designed to support their wellbeing at work and at home. Eligible full‑time employees receive:

• Medical, Dental, and Vision insurance
• 401(k) retirement savings program available after 90‑days of employment (no company match)
• Company‑sponsored life insurance
• Paid time off (PTO) that is earned and accrued based on hours worked
• Employee discounts on bakery items
• Training, development, and advancement opportunities

Health benefits begin after meeting the plan’s eligibility and waiting period requirements.

Assistant Manager's are Hourly Team Members, with a pay range of $19.25‑$28.80 per hour.