Assistant Area Manager

PEG, LLC; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

A management consulting firm in Atlanta seeks an Assistant Area Manager to oversee field operations and manage personnel. Key responsibilities include quality control, staff recruitment, and client relations. The ideal candidate has at least 2 years of experience in HVAC or similar industries along with strong leadership skills and relevant certifications. This role offers competitive compensation, benefits, and a flexible work schedule.

Benefits

Company-issued Gas Card

Flexible Work Schedule

20 Annual Paid Days Off

Company Sponsored Medical Insurance

401(k) Retirement Plan

Qualifications

• Minimum 2 years in HVAC, home remodeling, or residential construction.
• Experience managing a team of 10+ is required.
• Must obtain relevant certifications within probation.

Responsibilities

• Recruit and train field personnel, manage performance reviews.
• Maintain quality control and resolve issues.
• Monitor construction activity ensuring compliance.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Leadership

Education

High School Diploma or GED

Vocational Certificate in Skilled Trades

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

SharePoint

Job description

Overview

PEG, LLC is in its twenty-seventh year, a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. As a leader in Home Energy Ratings and a recipient of multiple Energy Star Awards, PEG has provided Home Energy Ratings for over 250,000 homes. We strive to continually improve building energy efficiency and the quality of homes and life in the communities we service.

Please visit our website at www.pegenv.com to learn more about PEG.

Role Overview

The Assistant Area Manager plays a crucial role in supporting field operations by overseeing personnel, quality control, scheduling, and client relations. This position requires leadership, technical expertise, and organizational skills to ensure projects meet company and client standards.

Responsibilities

• Recruit and train field personnel; conduct performance reviews; foster a positive work environment; ensure inspections are completed accurately and on schedule.
• Maintain quality control and resolve client or contractor issues as needed; enforce safety standards; manage company equipment; contribute to process improvements.
• Ensure personnel training (technical training, Scopes of Work, Protocols, subcontractor orientations, environmental procedures).
• Conduct 90-day growth reviews; address employee questions, resolve issues, and manage performance problems; minimize employee turnover.
• Monitor construction activity to ensure structures are inspected within client program parameters; ensure information collected is accurate and complete.
• Regularly monitor the weekly construction schedule to exceed client expectations; provide training to improve Field Engineers' use of the schedule; evaluate program effectiveness and implement improvements; track weekly scheduling productivity; ensure documentation and inspection protocols are followed; complete inspections as needed.
• Establish and enforce quality standards for client reports and final products; assist in resolving client issues; ensure timely submission of inspection reports and photos; QA one Field Engineer report weekly and sign off with the Field Engineer.
• Maintain site standards regarding OSHA regulations and PEG safety; enforce safety program; maintain vehicles and equipment; communicate client site rules.
• Ensure positive relationships with contractors and clients; ensure contractors adhere to client and PEG programs; collect feedback and support client management of conflicts; make final decisions regarding issue resolution; ensure subcontractors receive proper training; collect feedback to improve PEG/client relationships.
• Resolve client conflicts during inspections; follow up after special inspections; review client feedback and implement improvements; document client conversations when litigation potential exists; ensure proper communication of client programs by field personnel.
• Adhere to all company systems; monitor system effectiveness and recommend improvements; assist with staffing plans and maintain a pool of qualified candidates and contractors; participate in continuing education and training program development.
• Stay current on codes and changes; identify ways to improve PEG program efficiency for better margins and client satisfaction; handle special files per policy; maintain knowledge of the company to train personnel and communicate with clients; perform other duties as assigned; handle service calls and report writing; document purchases and supplies; coordinate with the office for supplies, forms, and equipment; report major client issues to management.

Education/Experience

• High School Diploma or GED or Vocational Certificate in the Skilled Trades Industry is required.
• Minimum of 2 years of work experience in HVAC, home remodeling, residential construction, or similar industry is required.
• Minimum of 2 years of experience managing and supervising a team of 10+ employees is required.
• RESNET HERS Rater, Energy Star, and ACCA 310 HVAC Grading Certifications are required and must be obtained within the first 90 days of employment.
• RESNET Quality Assurance Designee (QAD) Certification must be obtained within the first 6 months of employment.
• Preference for at least 2 years of experience as a HERS Rater or similar position.

Additional Requirements

• Valid driver’s license with an insurable driving record and ability to pass a pre-employment background check.
• Familiarity with camera/picture documentation using iPad/iPhone; proficient in Microsoft Excel, Word, Outlook, and SharePoint.
• Ability to work in confined spaces (attics, basements, crawl spaces) with high temperatures; capable of climbing, balancing, kneeling, crawling, lifting, and working on ladders up to 30 feet; must frequently lift and move 50 pounds unassisted.
• Able to perform duties in extreme weather conditions and operate hand/power tools as needed.
• Strong verbal and written communication and interpersonal skills; ability to resolve schedule conflicts and convey technical information in plain language.
• Personable, well-groomed, self-motivated, enthusiastic, dependable, and organized.
• Excellent attention to detail, reporting accuracy, data entry, and time management; deadline oriented.

Rewards and Benefits

PEG LLC offers a comprehensive rewards package including competitive compensation and a flexible benefits package to support a diverse and productive workplace. Benefits include:

• Company-issued Gas Card, Toll Pass, and Vehicle Maintenance Allowance
• Company-issued Uniforms, iPhone/iPad, Field Equipment/Tools/PPE
• Flexible Work Schedule; Year Round Employment
• Paid Professional Development and Salary Incentives through Learning/Certification Opportunities
• 20 Annual Paid Days Off (12 Days of PTO, Birthday PTO, and 7 Company Paid Holidays)
• Company Sponsored Medical Insurance with up to 50% premium contribution
• Dental & Vision Insurance
• 401(k) Retirement Plan with up to 4% company match vested immediately
• Basic Life & Supplemental Life; Short-Term & Long-Term Disability
• Accident & Pet Insurance; Corporate Sponsored Events

PEG LLC is an Equal Employment Opportunity Employer.