Assistant Area General Manager

myGwork - LGBTQ+ Business Community; Austin (TX); Presencial; USD 41.328 - 45.460; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

401k with 4% employer matching

Three weeks of PTO

11 paid holidays

Paid wellness time

Paid parental leave

Paid volunteer day

Company paid STD, LTD, and life insurance

Descripción de la vacante

A leading student housing provider is seeking an Area Assistant General Manager in Austin, TX. This role focuses on managing property operations and enhancing student living experiences by leveraging skills in leasing, resident relations, and marketing. The ideal candidate has a minimum of one year of relevant experience and strong interpersonal skills. A competitive salary of $30 - $33/hour plus a generous benefits package, including health insurance and 401k matching, is offered. Join us in shaping the future of student housing!

Formación

• Minimum of one year of experience in residential properties or related business.
• Carbon Literacy Certification or willingness to undertake training.

Responsabilidades

• Maintain accurate resident records and process rent payments.
• Oversee lease renewals and resident retention efforts.
• Lead leasing and marketing initiatives, conducting property tours.
• Address resident service requests to ensure excellent customer service.

Conocimientos

Strong interpersonal and communication skills

Customer service skills

Experience in residential properties

Ability to manage difficult situations

Educación

High school diploma or equivalent

Descripción del empleo

This job is with Yugo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Overview

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

We're currently hiring for an Area Assistant General Manager to join the team in Austin, TX!

As an Area Assistant General Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. By leveraging your expertise in leasing, resident relations, marketing, and budgeting, you'll support your team in delivering excellent property performance while maintaining a vibrant and welcoming environment for all residents.

Responsibilities

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
• Relevant experience working at a property, even better at a university/college
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests
• Carbon Literacy Certification or willingness to undertake training

Reporting to the Area Property Manager, here's what you'll be doing!

• Maintain accurate resident records, process rent payments and ensure timely collection of all fees.
• Oversee lease renewals, resident retention efforts, and the eviction process according to company policies.
• Manage invoices and deposits, ensuring financial accuracy and compliance with procedures.
• Lead and guide the leasing and marketing efforts, conducting property tours, and engaging prospective residents.
• Coordinate marketing initiatives and track market trends to remain competitive in pricing and amenities.
• Ensure excellent customer service by addressing resident service requests, conducting follow-ups, and maintaining a positive community atmosphere.
• Oversee vendor management and ensure all property service needs are met.
• Maintain property standards through regular inspections and addressing any operational needs.
• Assist with preparing and reviewing reports on move‑outs, occupancy rates, and leasing activity.
• Organize and maintain lease paperwork, ensuring accuracy and compliance during move‑ins and move‑outs.
• Comply with all state, federal, and company policies, including Fair Housing regulations.
• Assist with managing the team, leading regular meetings, and driving community goals.
• Ensure office and model units are always presentable, fostering a welcoming environment for prospects.
• And so much more!

Qualifications

Here’s a snapshot of what we offer!

• Competitive salary of $30 - $33 / hour
• Generous benefits package! Including health, dental and vision
• 401k + 4% employer matching
• Three weeks of PTO
• 11 paid Holidays
• Minimum one-week paid wellness time
• Paid Parental Leave
• 1 Paid Volunteer Day
• 1 Paid YuDay
• Company paid STD, LTD and Life insurance

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality