Assistant Administrator

The Alden Network; Hoffman Estates (IL); On-site; USD 75,000 - 105,000; Full time

Job summary

The Alden Network is seeking an Assistant Administrator to oversee internal facility operations under the Administrator, ensuring compliance with Federal, State, and local standards, policies, and Alden Management Services directives.

Key duties include planning and directing programs, supervising staff, ensuring quality care, handling admissions paperwork, and representing the facility to hospitals and community agencies.

Qualifications

• High school education or equivalent; college education or licensed nurse QUALIFICATIONS preferred.
• Knowledge of Long-Term Care preferred.
• Must read, write, and speak English clearly and communicate effectively.
• Ability to relate tactfully with residents, families, personnel, and the public.
• Ability to make independent decisions when warranted.
• Patience, enthusiasm, and a cheerful disposition.
• Leadership and supervisory ability; cooperate with all personnel.

Responsibilities

• Plan, develop, organize, implement, evaluate, and direct the facility in its programs and activities.
• Assure that all procedures are followed in accordance with established policies.
• Directly supervise employees and instruct staff providing in-services training to promote job knowledge.
• Identify problems, develop, and implement solutions with the assistance of Alden Management Services.
• Assure that quality care is being rendered.
• Assure the necessary and appropriate information to facilitate admission of residents and complete paperwork.
• Represent the facility to clients, hospitals, and community agencies; establish rapport with transferring institutions.
• Provide direction for the entire facility in the absence of the Administrator.
• Review policy manuals and procedures annually; recommend revisions to the Administrator.
• Ensure personnel follow departmental policies, dress code, and attend care plan conferences.
• Investigate and follow through on resident or family concerns; communicate status to complainant.
• Meet with personnel to identify problem areas and improve services.
• Schedule department hours, personnel, and assignments; discipline as necessary.
• Complete performance evaluations timely; create a warm, professional atmosphere.
• Plan, conduct, and participate in in-service Education Programs; orient new staff.
• Attend continuing education programs; propose improvements to resident care and budgets.

Skills

Leadership

Supervisory ability

Communication

Decision making

Patience

Team collaboration

Staff development

Education

High school diploma

College education or licensed nurse

Job description

JOB SUMMARY

• Under the direction and supervision of the Administrator the Asst. Administrator is delegated with responsibility and authority for the internal operations of the facility in accordance with current Federal, State, and local standards, guidelines and regulations, facility policies, and as may be directed by Alden Management Services.

QUALIFICATIONS

High school education or equivalent; college education or licensed nurse QUALIFICATIONS preferred.

• Knowledge of Long-Term Care preferred.
• Must be able to read, write, and speak the English language in an understandable manner and communicate effectively.
• Must be able to deal tactfully and have the ability to work effectively with residents, families, personnel, support agencies and the general public.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must have patience, enthusiasm, and a cheerful disposition.
• Must possess leadership and supervisory ability and willingness to work harmoniously with all personnel.

PHYSICAL REQUIREMENTS

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
• May be required to lift, push, pull, and move equipment, supplies, etc., throughout the day.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) Aids and Hepatitis B viruses.

ESSENTIAL FUNCTIONS

• Plan, develop, organize, implement, evaluate, and direct the facility in its programs and activities.
• Assure that all procedures are followed in accordance with established policies.
• Directly supervise employees and instruct staff providing in-services training to promote job knowledge.
• Identify problems, develop, and implement solutions with the assistance of Alden Management Services.
• Assure that quality care is being rendered.
• Assure the necessary and appropriate information to facilitate the admission of the residents to the facility from the home, hospital, or other facility, and to complete the paperwork necessary for the admission process.
• Represent the facility to clients, hospitals, and community agencies, establishing a good rapport with the transferring institutions.
• Provide direction for the entire facility in the absence of the Administrator.

Review the facility policy and procedure manual, Job Descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator.

• Ensure that all personnel follow established departmental policies and procedures, including appropriate dress code.
• Attends and actively participates in resident care plan conference when indicated.
• Investigate and follow through on all concerns made by the resident or their family. Communicate status thereof to complainant.
• Meet with personnel on a regularly basis to assist in identifying and correcting problem areas and/or the improvement of services.
• Schedule department work hours, personnel, work assignments, etc., to expedite work.
• Counsel/discipline personnel as necessary.
• Complete performance evaluations timely.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
• Plan, conduct, and participate in In-service Education Programs.
• Assist in the implementation and maintenance of an effective orientation program that orients the new employee to the facility, his/her department, and its policies and procedures.
• Attend and participate in continuing education programs.
• Recommend required changes to improve resident care, stay within budget, or both.
• Recommend improvements in facility physical plant and equipment.
• Handle employee grievances and report to Administrator.
• Supervise building and ground cleaning, and maintenance to assure that the facility is clean, odor free and attractive in appearance.
• Conduct periodic evening, night, and weekend rounds of the facility to determine if the facility is being operated according to policies, procedures, and regulations.
• Educate all staff on the importance of customer service.
• Promote good public relations within the community.
• Attend Department Head meetings, Infection Control meetings, Quality Assurance meetings, etc., on a regular basis.
• Perform other related duties as assigned.