Assistant-Administrative North MOB

Indiana University Health System; Carmel (IN); On-site; USD 35,000 - 48,000; Full time

Job summary

Indiana University Health System is seeking an Administrative Assistant for the Urology Clinic. This on-site role supports providers, nurses, and clinic staff with daily operations and patient care at the Riley Urology Clinic.

Responsibilities include scheduling, reminder calls, document management, and coordinating travel when applicable. Prior experience in medical office settings is a plus; strong organization and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• 0–3+ years of relevant experience.
• Basic proficiency with Word, PowerPoint, and Excel.
• Ability to work effectively in a fast-paced, matrixed organization.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Making pre-operative reminder calls for clinic cultures.
• Locating and managing clinic images and documentation.
• Providing administrative support to the Riley Urology Clinic.
• Assisting providers, nurses, and clinical team members as needed.
• Performing additional tasks as assigned to support clinic operations.
• Managing priorities effectively in a busy clinical setting.

Skills

Highly organized

Team player

Prioritization

Medical office experience

Fast-paced environment

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Administrative Assistant – Urology Clinic

Location: North MOB

Schedule: Monday–Friday, 8:00 AM–4:30 PM

Work Model: On-site (with potential to move to a hybrid schedule in the future)

This role provides essential administrative and clinic support in a fast‑paced outpatient urology environment. The individual will work closely with providers, nurses, and clinic staff to support daily operations and patient care.

What Success Looks Like:

• At 3 Months:

• Working independently with mentor support

• Understanding clinic workflows and priorities

• At 6 Months:

• Fully independent in assigned responsibilities

• Confidently managing daily administrative and clinic tasks

• At 12 Months:

• Independently handling responsibilities while expanding skills

• Taking on new tasks

• Identifying opportunities and making recommendations for process improvements

Key Responsibilities:

• Making pre-operative reminder calls for clinic cultures

• Locating and managing clinic images and documentation

• Providing administrative support to the Riley Urology Clinic

• Assisting providers, nurses, and clinical team members as needed

• Performing additional tasks as assigned to support clinic operations

• Managing priorities effectively in a busy clinical setting

Skills & Qualifications for Success:

• Highly organized, reliable, and responsive

• Strong team player who works well with clinical and administrative staff

• Ability to identify issues and prioritize tasks based on urgency and importance

• Medical Assistant (MA) experience or medical office experience is a plus

• Comfort working in a fast‑paced, patient‑focused environment

Administrative Support Functions:

• Provides basic administrative and technical support to leaders and teams

• Manages calendars, schedules, and meeting coordination

• Coordinates travel arrangements when applicable

• Processes invoices and handles routine inquiries

• Addresses basic administrative and technical issues with general guidance

Required Qualifications:

• High School Diploma or GED required

• 0–3+ years of relevant experience required; previous administrative experience preferred

• Basic proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel

• Ability to work effectively in a fast‑paced, complex, and matrixed organization

• Strong organizational skills with the ability to manage multiple priorities