Assistant Account Manager - Security and Events

BEST Crowd Management; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

BEST Crowd Management in New York, NY is hiring an Assistant Account Manager - Security and Events to support major venues and events. You will coordinate event operations, lead teams, manage incidents, and uphold safety standards with comprehensive training and growth opportunities.

Join a dynamic team focused on delivering safe, unforgettable experiences at concerts, sports, and corporate events. Competitive salary and benefits are offered, with an emphasis on teamwork and excellence.

Qualifications

• Experience in event and/or crowd management is required.
• Excellent communication and customer service orientation are essential.
• Ability to adapt to dynamic environments and respond to emergencies.
• Strong professionalism and teamwork are expected.

Responsibilities

• Lead and coordinate all aspects of event operations to ensure smooth execution.
• Assign tasks, direct work, and train event supervisors and staff.
• Address and resolve service concerns, incidents, and maintain client relationships.
• Serve as the on-site point for client or site emergencies and ensure timely communication.
• Oversee shift supervisors, coach staff, and evaluate performance.
• Maintain up-to-date procedures and training materials across positions.

Skills

Event management

Customer service

Communication skills

Adaptability

Professionalism

Education

High School Diploma or equivalent

Job description

Assistant Account Manager - Security and Events

New York, NY 11368

Applying to

BEST Crowd Management

Assistant Account Manager - Security and Events

BEST Crowd Management

New York, NY 11368

Pay, Benefits, and Work Location:

• Competitive Salary:$65,000 - $70,000 /year
• Comprehensive Benefits:Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
• Work Location: New York, NY

Join Our Team as an Assistant Account Manager!

Are you ready to elevate your career in crowd management, supporting major venues in professional sports? Do you thrive in dynamic environments and love the thrill of event management?

Imagine being at the heart of the action, where every event is a new adventure! At Best Crowd Management, you’re not just part of the team; you’re a vital player in creating unforgettable experiences. Whether it’s the roar of the crowd at a concert, the excitement of a sports game, or the sophistication of a corporate event, you’ll be there ensuring everything runs smoothly and safely.

We offer top-notch training, competitive pay, and a clear path for career growth. Plus, you’ll work alongside passionate professionals who value teamwork and excellence. Join us and turn every day into an exciting opportunity to make a difference!

What You’ll Do:

• Lead and Coordinate:Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently.
• Team Leadership:Assign tasks, direct work, and provide on-the-job training to event supervisors and staff.
• Problem Solver:Address and resolve service concerns, respond to incidents, and maintain positive client relationships.
• Emergency Response:Be the go-to person for client or site emergencies, ensuring timely and effective communication.
• Supervise and Motivate:Oversee shift supervisors, coach and train staff, and evaluate performance.
• Maintain Standards:Ensure all procedures and training materials are up-to-date and all positions are well-maintained.

What We’re Looking For:

• Previous event and/or crowd management experience
• Professionalism:Ability to perform tasks in a highly professional manner in a customer service-driven industry.
• Communication Skills:Excellent oral and written communication skills.
• Adaptability:Respond effectively to changes and handle emergencies with ease.
• Experience:Minimum 1-3 years of professional-level experience. Prior experience in security, event staffing, law enforcement, or military is a plus.
• Education:High School Diploma or equivalent.

Physical and Mental Demands:

• Active Role:Be prepared to sit, stand, walk, and occasionally climb or work in high places.
• Strength:Must occasionally lift, push, or pull up to 25 pounds.
• Vision:Specific vision abilities required, including close vision, distance vision, and depth perception.
• Travel:Up to 25% travel

Why Join Us?

• Exciting Environment:Work at various events, ensuring each one is a success.
• Growth Opportunities:Develop your skills and advance your career in a supportive environment.

It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Assistant Account Manager - Security and Events